Victoria Crick

I started working for Wild Wing Cafe in the kitchen and worked my way up the ladder to General Manager and Manager Trainer. I thoroughly enjoyed my 16 years here and everything I learned.

• Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
• Established and maintained effective communication with staff members to ensure efficient operations.
• Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
• Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
• Maintained relationships with vendors to obtain the best pricing on supplies and materials.
• Created a positive work environment by developing team building activities that encouraged collaboration among departments.
• Ensured compliance with local health department regulations regarding food safety standards.
• Resolved customer complaints quickly while maintaining high quality standards of service delivery.