Victoria Crutchfield
Summary
Reliable Rural Mail Carrier with efficiency when meeting deadlines and covering great distances in all weather conditions. Gregarious employee with neighborly mannerisms and enduring commitment to customer service in accordance with company objectives. Resourceful problem solver with self-reliance in logistically complex delivery routes. Motivated and enthusiastic [Job Title] with proven success at modeling highest delivery standards to customers in any location, whether rural or urban. Tireless customer-focused professional with innate navigational sense to find obscure delivery addresses. Focuses on details and consistently delivers correct mail and packages to correct address on time.
Overview
7
7
years of professional experience
Work History
Rural Mail Carrier
US Post Office
02.2019 - Current
- Followed safety protocols and regulations while driving, upholding professional service reputation.
- Maintained records on customers with mail forwarding and change of address requests.
- Organized mail ahead of delivery runs for correct routing.
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
TAP Supervisor
Victoria's Secret & PINK
04.2022 - 11.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Cashier Team Lead
Victoria's Secret & PINK
11.2016 - 02.2019
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
Cashier
Whitetail Ski Resort
12.2016 - 02.2017
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
No Degree - Early Childhood Education
Hagerstown Community College
Hagerstown, MDHigh School Diploma -
Washington County Technical High School
Hagerstown, MD06.2014
Skills
- Safety Inspections
- Operational Efficiency
- Creative Solutions
- Credit Card Payments
- Device Scanning
- Administrative Support
- Customer Satisfaction
- High-Priority Mail
- Photography
- Managing Routines
- Assist Customers
- Recruitment and Training
- Health and Safety Procedures
- Adaptable to Changing Demands
- Computer Proficiency
Timeline
TAP Supervisor
Victoria's Secret & PINK
04.2022 - 11.2022
Rural Mail Carrier
US Post Office
02.2019 - Current
Cashier
Whitetail Ski Resort
12.2016 - 02.2017
Cashier Team Lead
Victoria's Secret & PINK
11.2016 - 02.2019
No Degree - Early Childhood Education
Hagerstown Community College
High School Diploma -
Washington County Technical High School
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