Victoria Devlin
Galloway
Summary
Dedicated professional with a background in hospitality and maintenance, notably at Golden Nugget Hotel & Casino. Excelled in customer service and time management, enhancing guest satisfaction and operational efficiency. Skilled in data entry and adept at handling high-pressure situations, consistently delivering exceptional service. Achieved significant improvements in office workflow and guest experience through proactive problem-solving and effective communication.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Golden Nugget Hotel & Casino
03.2024 - Current
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Front Desk Agent
Farley State Marina
07.2022 - 10.2023
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
Maintenance Technician
EDU-Clean
05.2021 - 08.2022
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Education
Associate of Science - Business Administration And Management
Atlantic Cape Community College
Mays Landing, NJ08-2025
High School Diploma -
Atlantic County Institute Of Technology
Mays Landing, NJ06-2023
Skills
- Customer service
- Time management
- Telephone etiquette
- Data entry
- Appointment scheduling
Timeline
Front Desk Receptionist
Golden Nugget Hotel & Casino
03.2024 - Current
Front Desk Agent
Farley State Marina
07.2022 - 10.2023
Maintenance Technician
EDU-Clean
05.2021 - 08.2022
Associate of Science - Business Administration And Management
Atlantic Cape Community College
High School Diploma -
Atlantic County Institute Of Technology
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