Summary
Work History
Education
Skills
Timeline
Generic

Victoria Donaldson

Horsham,PA

Summary

An enthusiastic individual ready to gain knowledge and experience in a new field. Proven to excel in high-pressure environments, leveraging my multitasking abilities and exceptional customer service skills to enhance guest experiences and streamline operations. Collaborating effectively with teams, consistently ensuring timely and accurate order management, demonstrating a strong work ethic and a commitment to performance improvement.

Work History

Server

Magerks
08.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Education

Bachelor of Science - Business Management And Marketing

The Pennsylvania State University
Abington, PA 19001
05.2025

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Multitasking Abilities
  • Problem-Solving
  • Excellent Communication
  • Decision-Making
  • Teamwork and Collaboration
  • Continuous Improvement
  • Time Management

Timeline

Server

Magerks
08.2024 - Current

Bachelor of Science - Business Management And Marketing

The Pennsylvania State University
Victoria Donaldson