Victoria Esquivel
Albuquerque
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald's
Albuquerque, NM
06.2026 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and prompt assistance.
- Coordinated with team members to complete customer orders promptly, enhancing service delivery.
- Collaborated with team members to prepare and serve food items, ensuring adherence to quality specifications.
- Operated point-of-sale system, processing transactions accurately to meet diverse customer needs.
- Adapted quickly to changing tasks during peak hours, enhancing overall team efficiency and effectiveness.
- Maintained cleanliness and organization of work areas, adhering to health and safety standards consistently.
Ticket Taker
Convention Center
Albuquerque, NM
06.2026 - Current
- Greeted attendees and verified tickets for event entry, ensuring a smooth admission process.
- Monitored venue access points to prevent unauthorized entry during events.
- Implemented crowd control measures during high-traffic events, maintaining a safe and orderly environment.
- Provided information about convention schedules and facilities to enhance visitor experience.
- Assisted in maintaining cleanliness and organization of ticketing area for optimal efficiency.
Fulfillment Center (FC)
Amazon
Santa Fe, NM
11.2025 - 03.2026
- Consistently exceeded high-volume production targets (UPH) while maintaining 100% quality and accuracy.
- Processed thousands of items daily using handheld RF scanners and inventory software, ensuring timely fulfillment.
- Maintained organized, hazard-free workspace by adhering to OSHA safety regulations and 5S lean principles.
- Resolved workflow bottlenecks by collaborating with cross-functional teams in fast-paced environment.
Personal Shopper
Personal Shopper
Santa Fe, NM
08.2025 - 11.2025
- Optimized picking routes and multi-tasking strategies to consistently meet and exceed strict hourly order fulfillment targets.
- Maintained 100% accuracy in item selection and cold chain compliance to ensure member satisfaction and food safety standards.
- Executed high-volume digital orders by selecting, scanning, and bagging merchandise for timely member pickup and delivery.
- Resolved inventory discrepancies and communicated with members regarding order substitutions to enhance customer satisfaction.
After-School Tutoring
Whiz Kids
Denver, CO
10.2023 - 12.2024
- Fostered positive learning environment by setting clear expectations, enhancing student participation.
- Cultivated supportive atmosphere that boosted student engagement and confidence in learning.
- Engaged students through tailored activities that maintained focus and interest during lessons.
Bilingual Interpreter and Translator
Joshua Station
Denver, CO
06.2024 - 07.2024
- Provided real-time, precise oral translations, facilitating effective dialogue in diverse settings.
- Facilitated communication between English and Spanish-speaking individuals in both verbal and written forms.
- Implemented strategies to enhance translation accuracy, ensuring clear communication between parties.
Tax Preparer
Pickens Technical College
Aurora, CO
12.2023 - 03.2024
- Utilized VITA Tax program to efficiently complete tax forms for clients.
- Researched federal, state, and local laws to ensure compliance with regulations and assisted clients in responding to IRS notices.
- Simplified tax regulations for clients to enhance their understanding.
- Summarized tax regulations to clarify complex concepts for clients.
- Conducted market research to gather data on consumer preferences and trends.
Babysitter
Joshua Station
Denver, CO
03.2023 - 07.2023
- Supervised children, ensuring a safe and engaging environment.
- Planned and implemented age-appropriate activities to promote learning and development.
- Promoted creation of enriching activities to support youth development.
- Monitored behavior and guided children to foster positive peer interactions.
- Facilitated open communication with parents to discuss children's progress and needs.
- Executed detailed cleaning duties in guest rooms to maintain high standards of hygiene.
Education
B.A. - Criminology
The University of New Mexico
Albuquerque, NMDegree - Small Business Management
Pickens Technical College
01-2024
Graduated - undefined
Gateway High School
01-2024
Skills
- Food safety
- Sanitation Practices
- Workplace safety
- Customer support
- Communication: Bilingual (English/Spanish), translation & interpretation, customer service
- Collaboration
- Multitasking
- Time optimization
- Microsoft Office Suite
- 5S Lean Principles
- Soft Skills: Team Leadership, Strategic Problem Solving, Cash Handling, Product Demonstration
Languages
Spanish
Native or Bilingual
Timeline
Crew Member
McDonald's
06.2026 - Current
Ticket Taker
Convention Center
06.2026 - Current
Fulfillment Center (FC)
Amazon
11.2025 - 03.2026
Personal Shopper
Personal Shopper
08.2025 - 11.2025
Bilingual Interpreter and Translator
Joshua Station
06.2024 - 07.2024
Tax Preparer
Pickens Technical College
12.2023 - 03.2024
After-School Tutoring
Whiz Kids
10.2023 - 12.2024
Babysitter
Joshua Station
03.2023 - 07.2023
Graduated - undefined
Gateway High School
Degree - Small Business Management
Pickens Technical College
B.A. - Criminology
The University of New Mexico