Summary
Overview
Work History
Education
Skills
Timeline
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VICTORIA GOGGINS

Hampton,GA

Summary

Dedicated, hardworking professional with a strong work ethic and efficiency. Known for loyalty, determination, and goal-oriented nature. Smart, well-spoken team player valuing honesty and integrity in all work aspects.

Overview

9
9
years of professional experience

Work History

Store Manager

Shoe Show
11.2024 - Current
  • Led daily operations to optimize store performance and enhance customer satisfaction.
  • Trained and mentored team members to improve sales techniques and service delivery.
  • Analyzed sales data to identify trends and implement effective merchandising strategies.
  • Developed staff schedules to ensure adequate coverage during peak hours and events.

Warehouse Manager

Convergint
10.2021 - 12.2023
  • Managed multiple million-dollar orders involving integrated security and fire alarm systems and was a liaison between vendors and project managers to verify timely delivery of materials, avoiding delays.
  • Successfully managed a minimum of 500 purchase orders in a week while improving delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
  • Processed orders through a variety of systems including Excel, Smartsheet, Spectrum, and D365.
  • Managed a team of 10 employees while boosting warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
  • Kept documentation and records accurate and up to date with latest data in Excel to prevent errors in processing or delivery.
  • Optimized storage design to integrate new equipment and improve workflow.

Manager

Pet Supermarket
11.2017 - 10.2021
  • Oversaw four at-risk locations, boosting profits by over 15% through optimized floor plan layouts to reduce theft.
  • Analyzed performance metrics to drive necessary changes, achieving significant sales growth.
  • Surpassed sales targets by 20% to 35%, achieving top sales performance in the company.
  • Ensured optimal product levels and inventory management for merchandise.
  • Executed effective staffing strategies and cost control measures to enhance business operations.

Assistant Store Manager

Family Dollar
02.2016 - 11.2017
  • Trained sales associates on product specifications, sales incentives, and selling techniques.
  • Supervised daily opening and closing, recommending changes to boost activity efficiency.
  • Guided team in providing knowledgeable and friendly service with effective leadership.
  • Facilitated recruitment, onboarding, and development of team members.
  • Enhanced customer loyalty by delivering outstanding service.
  • Maintained compliance with budget while verifying inventory counts.

Education

Henry County High School
McDonough, GA
05.2006

Skills

  • Staff Management
  • Operations Management
  • Project Management
  • Inventory Management
  • Cash Management
  • Logistics Coordination
  • Business Planning
  • Customer Service
  • Strategic Planning
  • Financial Reporting
  • Microsoft Office: Excel, PowerPoint, Word
  • Software: Smartsheet, D365, Spectrum

Timeline

Store Manager

Shoe Show
11.2024 - Current

Warehouse Manager

Convergint
10.2021 - 12.2023

Manager

Pet Supermarket
11.2017 - 10.2021

Assistant Store Manager

Family Dollar
02.2016 - 11.2017

Henry County High School
VICTORIA GOGGINS