Victoria Goldring
Caseys General Stores Inc
Canton,IL
1
Language
1
Certification
1
year of professional experience
Results-driven professional with a solid background in team leadership and problem-solving. Recognized for effective staff training and enhancing customer satisfaction through strategic operational practices.
Work History
Shift Leader
9 Months- Supervised team members to ensure adherence to operational procedures and customer service standards.
- Resolved customer inquiries and complaints efficiently to enhance overall satisfaction.
- Analyzed inventory data and facilitated timely restocking to optimize product availability for customers.
- Monitored inventory levels and coordinated restocking efforts to maintain product availability.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
Team Member
3 Months- Assisted customers with product inquiries and selections to enhance shopping experience.
- Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
- Collaborated with team members to improve store layout and presentation standards.
- Stocked shelves with merchandise, maintaining product organization and visibility.
- Maintained cleanliness of work areas, adhering to safety and health regulations.
- Provided support during peak hours, contributing to a positive team environment and workflow efficiency.
- Learned all required tasks quickly to maximize performance.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Education
GED
Skills
Sales and upselling
Cash handling
Team leadership
Team supervision
Availability flexibility
Training assistance
Problem-solving
Creative problem solving
Innovative solutions
Action planning
Team motivation
Verbal communication
Employee attendance monitoring
Flexible schedule
Inventory management
Task delegation
Certification
- Certified Food Handlers License, Caseys General Store - Last 8 Months
- Training - Six Months I have trained new employees
Languages
English
Full Professional
Interests
Hiking
I participate in a variety of outdoor recreational activities.
Volunteering
Camping
I have a passion for photography and editing photos.
Music
Crafting and DIY Projects
I like trying new recipes and food trends.
Volunteering at community kitchens and food-related charities.
Enjoy experimenting with different ingredients and flavors in the kitchen.
Timeline
Shift Leader
Caseys General Stores Inc
11.2025 - CurrentRead More
Team Member
County Market Grocery Store
09.2025 - 12.2025Read More
Spoon River College
GED
Read More