Victoria Grant

Delivered exceptional customer service in a fast-paced environment, ensuring guest satisfaction and repeat business as well as collaborated with team members to maintain a clean, organized, and welcoming environment.

• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
• Answered multi-line phone system and enthusiastically greeted callers.
• Maintained daily report documents, memos and invoices.
• Scheduled appointments and conducted follow-up calls to families.

Assisted patients with daily living tasks, supported nurses with patient care and documentation, and Maintained a clean, safe, and compassionate care environment working long side of family members.