Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Gray

Jonesboro,Georgia

Summary

A highly motivated employee with a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

11
11
years of professional experience

Work History

Lyft Driver

Lyft
08.2023 - Current
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Ensured timely arrivals for clients by utilizing GPS technology and knowledge of local traffic patterns.

Registered Behavior Technician

Pinnacle Autism Services
10.2022 - 06.2023
  • Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
  • Collaborated with multidisciplinary team members for comprehensive treatment planning and optimal outcomes.
  • Enhanced client''s communication skills through the use of visual aids, social stories, and roleplaying activities.
  • Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.

Registered Behavior Technician

Early Autism Services
11.2021 - 10.2022
  • Ensured adherence to ethical guidelines set forth by the Behavior Analyst Certification Board at all times during practice.
  • Increased client independence through the teaching of daily living skills such as self-care routines, meal preparation, and household chores.
  • Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
  • Empowered clients to self-advocate by teaching them effective communication strategies and adaptive coping mechanisms.

Processor

Dick's Sporting Goods
12.2018 - 10.2021
  • Operated and serviced processor equipment to maintain production output.
  • Prepared, boxed, and staged outgoing shipments.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Collaborated with other departments to optimize production workflows.
  • Supported team members in their tasks, contributing to overall team success.

Picker Packer

Stein Mart
09.2018 - 12.2018
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Reduced shipping errors by thoroughly checking each item before packaging for shipment.
  • Streamlined warehouse operations through efficient organization of products and inventory management.
  • Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.

Sales Associate

TJ Maxx & Home Goods
11.2014 - 08.2018
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Pro Sales Associate

Home Depot
03.2017 - 08.2017
  • Developed new client relationships through effective networking and outreach efforts, resulting in higher lead generation.
  • Provided exceptional after-sales support, addressing customer concerns promptly and professionally.
  • Exceeded quarterly sales targets consistently by implementing innovative sales strategies and techniques.
  • Managed a portfolio of key accounts, ensuring high levels of customer satisfaction and repeat business.

Office Assistant

Faulkner State Community College
02.2014 - 05.2014
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Streamlined communication between departments for better collaboration and increased productivity.
  • Expedited document processing with accurate data entry and timely filing.
  • Increased customer satisfaction by providing professional and courteous front desk support.

Cashier

Chick Fill A
11.2012 - 06.2013
  • Developed strong communication skills while interacting with diverse clientele daily.
  • Improved team productivity by assisting with food preparation during peak hours when needed.
  • Maintained clean and organized workstations, adhering to strict health and safety guidelines.
  • Collaborated with fellow team members to ensure smooth workflows and exceptional customer experiences during all shifts worked.

Education

Registered Behavior Technician - Applied Behavior Analysis

Behavioral Institute
Online
01.2023

Associate of Science - Cosmetology

Empire Beauty School
Morrow, GA
12.2015

Pre-Nursing - Medical Assisting

James H. Faulkner State Community College
Bay Minette, AL
05.2014

High School Diploma -

Mundy's Mill High School
Jonesboro, GA
05.2013

Skills

  • Attention to Detail
  • Time Management
  • Customer Service
  • Safety Protocols
  • Teamwork Abilities
  • Conflict Resolution Skill
  • Cleaning and Sanitation

Timeline

Lyft Driver

Lyft
08.2023 - Current

Registered Behavior Technician

Pinnacle Autism Services
10.2022 - 06.2023

Registered Behavior Technician

Early Autism Services
11.2021 - 10.2022

Processor

Dick's Sporting Goods
12.2018 - 10.2021

Picker Packer

Stein Mart
09.2018 - 12.2018

Pro Sales Associate

Home Depot
03.2017 - 08.2017

Sales Associate

TJ Maxx & Home Goods
11.2014 - 08.2018

Office Assistant

Faulkner State Community College
02.2014 - 05.2014

Cashier

Chick Fill A
11.2012 - 06.2013

Registered Behavior Technician - Applied Behavior Analysis

Behavioral Institute

Associate of Science - Cosmetology

Empire Beauty School

Pre-Nursing - Medical Assisting

James H. Faulkner State Community College

High School Diploma -

Mundy's Mill High School

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