Victoria Guerra
Customer Service
Amarillo,TX
Summary
Customer-oriented Pharmacy Technician knowledgeable in all facets of all pharmacy operations in a retail environment. Excellent communication skills. Good relationship-building and multitasking. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sr. Pharmacy Technician
Walgreens
Amarillo, TX
01.2020 - Current
- Stocked, labeled and inventoried medication to keep accurate records
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications
- Restocked automated medication dispensing equipment
- Counted, measured and compounded medications following standard procedures.
- Coordinated verification and filling of more than 800 daily prescriptions in high-volume Retail pharmacy environment.
Education
High School Diploma -
Vega High School
Vega, TX 08.2017 - 05.2000
Skills
Pharmacy and customer records management
Team collaboration
Receiving incoming supplies
Complaint resolution
Professional telephone demeanor
Money handling abilities
Report preparation
Certification
Certified Pharmacy Technician (CPhT)
Timeline
Sr. Pharmacy Technician
Walgreens
01.2020 - Current
High School Diploma -
Vega High School
08.2017 - 05.2000