Victoria Harbour
San Antonio
Summary
Detail-oriented professional with extensive experience in delivering exceptional customer service. Recognized for reliability and commitment to quality work. Demonstrated leadership skills that foster team collaboration and drive results.
Overview
11
11
years of professional experience
Work History
HOMEMAKER AIDE
SELF-EMPLOYED
San Antonio
05.2024 - Current
- Assisted clients with daily living activities and personal care routines.
- Organized and maintained household environments for optimal comfort and safety.
- Coordinated transportation for clients to appointments and social events.
- Managed medication schedules to ensure compliance with health plans.
- Monitored client health and reported changes to family or healthcare providers.
- Vacuumed carpeted floors, mopped hard floors and dusted to help clients maintain clean, hygienic living space.
- Coordinated schedules for multiple appointments and activities while managing time efficiently.
- Demonstrated patience, respect and empathy when interacting with individuals from diverse backgrounds.
VETERINARY TECHNICIAN STUDENT
PIMA MEDICAL INSTITUTE
San Antonio
11.2022 - 06.2024
- Attend class
- Kennel duty on school site
- Practice and complete skills pertaining to veterinary technician duties
- Complete assignments and homework
- Study for quizzes and tests
VETERINARY ASSISTANT
VCA
San Antonio
07.2022 - 11.2022
- Restrain and comfort animals while undergoing examination or treatment
- Administer medications and immunizations
- Interact compassionately and professionally with human clients
- Assist in surgeries by monitoring, measuring and recording anesthesia and the vitals of the patient undergoing surgery.
VETERINARY ASSISTANT EXTERNSHIP
VCA
San Antonio
06.2022 - 07.2022
- Shadow technicians in clinic learning patient history, dentistry, radiographs, and surgery
- Shadow receptionists in front learning to set appointments
- Restrain and comfort animals while undergoing examination or treatment
- Display skills learned in school and have them signed off on externship paperwork by VCA employees
VETERINARY ASSISTANT STUDENT
Pima Medical Institute
San Antonio
08.2021 - 05.2022
- Organized study materials and resources for effective learning sessions.
- Collaborated with peers on group projects to enhance understanding of subjects.
- Assisted instructors in preparing classroom activities and managing supplies.
- Managed time effectively to balance coursework, projects, and extracurricular activities.
- Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
- Developed proficiency in academic writing, including essays and research papers.
KENNEL ASSISTANT
PETSMART
San Antonio
01.2020 - 05.2021
- Answer telephone calls and set grooming appointments
- Perform (HOP) Assessment on canine and feline clients
- Washing, anal gland expression, teeth and hair brushing, nail and paw pad trimming
- Sanitize and organize bathing and grooming salon
- Perform other duties as directed by salon leader
CASHIER/SALES
SMOKERS GALAXY
San Antonio
05.2020 - 01.2021
- Ensure sales only to 21+ of age
- Open and close shop
- Advise and assist customers in purchases of products
- Greet customers and remind them of sale of the day
- Take inventory and submit to owner
- Clean, restock, and organize shelves and products
- Keep shop clean and presentable
- Post and handle Instagram for shop
CASHIER/SALES
TEXAS VAPES
San Antonio
06.2018 - 08.2018
- Greet customers and assist with purchases to 21+
- Process purchases accurately and efficiently
- Keep products and shop organized and clean
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
STORE TEAM MEMBER CLERK
PET SUPPLIES PLUS
Buffalo
01.2017 - 06.2017
- Greet customers and assist with any questions or concerns
- Process purchases accurately and efficiently
- Conducted stock inventory
- Maintained store and register by proper organization
- Perform other duties as directed by store front manager
DOMESTIC ENGINEER
SELF
03.2016 - 01.2017
- Under the care/ Supervision of a Neurologist for this duration
CASHIER/SALES
RENEGADE VAPES
Leeseville
10.2015 - 03.2016
- Processed customer transactions efficiently and accurately.
- Assisted customers with product inquiries and recommendations.
- Maintained cleanliness and organization of the checkout area.
- Managed inventory by restocking shelves regularly.
- Provided exceptional customer service to enhance shopping experience.
- Performed other duties as assigned by management.
ANIMAL ATTENDANT/KENNEL WORKER
HUMANE SOCIETY OF WEST LA
DeRidder
03.2015 - 10.2015
- Maintain canine and feline kennels
- Sanitize bed, kennel, sheets, and toys
- Organized schedule for when dogs are to be fed and medicated
- Perform intake for surrenders
- Sanitize and organize work area
Education
VETERINARY ASSISTANT CERTIFICATION -
PIMA MEDICAL INSTITUTE
SAN ANTONIO, TX07.2022
G.E.D -
EVANGELINE CENTRAL
VILLE PLATTE
LA05.2007
Skills
- Problem solving
- Attention to detail
- Time management
- Critical thinking
- Punctuality and work ethic
- Fast learner
- Computer skills
- Appointment setting
- Customer service
- Quality Customer service
- Sales
- Product Knowledge
- Energetic work attitude
- Active listening skills
- Microsoft Office Suite
- Interpersonal Skills
- Task Management
- Prioritizing tasks
- Obtain a new client history and accurately
- Record information
- Animal restraint
- Demonstrate restraint for venipuncture
- Perform anesthesia prep, intubation, &
- Monitoring
- Demonstrate equipment set up and assist, or
- Simulate assistance by restraint for urinary
- Catheterization and cystocentesis
- Perform a canine parvovirus test, feline
- Leukemia test or heartworm test
- Take and record specified vital signs
- Perform preliminary physical examination
- Set up supplies and identify blood tubes used in
- Blood collection
References
References available upon request.
Timeline
HOMEMAKER AIDE
SELF-EMPLOYED
05.2024 - Current
VETERINARY TECHNICIAN STUDENT
PIMA MEDICAL INSTITUTE
11.2022 - 06.2024
VETERINARY ASSISTANT
VCA
07.2022 - 11.2022
VETERINARY ASSISTANT EXTERNSHIP
VCA
06.2022 - 07.2022
VETERINARY ASSISTANT STUDENT
Pima Medical Institute
08.2021 - 05.2022
CASHIER/SALES
SMOKERS GALAXY
05.2020 - 01.2021
KENNEL ASSISTANT
PETSMART
01.2020 - 05.2021
CASHIER/SALES
TEXAS VAPES
06.2018 - 08.2018
STORE TEAM MEMBER CLERK
PET SUPPLIES PLUS
01.2017 - 06.2017
DOMESTIC ENGINEER
SELF
03.2016 - 01.2017
CASHIER/SALES
RENEGADE VAPES
10.2015 - 03.2016
ANIMAL ATTENDANT/KENNEL WORKER
HUMANE SOCIETY OF WEST LA
03.2015 - 10.2015
VETERINARY ASSISTANT CERTIFICATION -
PIMA MEDICAL INSTITUTE
G.E.D -
EVANGELINE CENTRAL
VILLE PLATTE