Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Languages
Timeline
Generic

Victoria Hernandez

Fort Worth,TX

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Hostess

HEI Hospitality
11.2023 - Current
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Have managed up to 200 covers worth of guests in one day.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.

Barista

Aimbridge Hospitality
01.2023 - 08.2023
  • Maintained clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.

Barista and Hostess

Aimbridge Hospitality
05.2022 - 01.2023
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Showcased a versatility by assisting in other areas of the café as needed, including food preparation or table service when required.

Education

High School Diploma -

Bryan Adams High School
Dallas
06.2021

Skills

  • Customer Service
  • Effective Multitasking
  • Patience and Empathy
  • Phone Etiquette
  • Customer service expertise
  • Detail Oriented
  • Greeting guests
  • Guest Engagement

Certification

  • Completed Food Handlers

Hobbies

I have been learning to draw and express my views through paintings as well since I was child, the idea of recreating or even being inspired to create something still amazes me to this day. Simply because you work to see that vision become a reality and its very gratifying.

Languages

Spanish
Limited Working

Timeline

Hostess

HEI Hospitality
11.2023 - Current

Barista

Aimbridge Hospitality
01.2023 - 08.2023

Barista and Hostess

Aimbridge Hospitality
05.2022 - 01.2023

High School Diploma -

Bryan Adams High School

Similar Profiles

CREATE PROFILE
Victoria Hernandez