Victoria Hernandez
Dallas,TX
Summary
Motivated professional with experience in training new staff and improving service efficiency. Skilled in problem-solving and attentive to details, contributing to positive dining experiences and operational excellence.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Travis Street Hospitality
Dallas, TX
07.2025 - Current
- Managed reservation system to ensure efficient seating arrangements.
- Trained new hostesses on company policies and customer service standards.
- Managed communication between kitchen and front-of-house staff.
Restaurant Hostess
Auberge Resorts
Fort Worth, Texas
12.2024 - 05.2025
- Collaborated with management to improve guest experience strategies.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Accommodated guests with children and special needs to promote comfortable dining experience.
Restaurant Hostess
HEI Resorts and Hotels
Fort Worth, Texas
11.2023 - 11.2024
- Greeted and seated guests in a welcoming manner.
- Managed reservation system to ensure efficient seating arrangements.
- Coordinated with kitchen staff on special requests and dietary restrictions.
Head Food Runner
Aimbridge Hospitality
Southlake, Texas
08.2022 - 01.2023
- Assisted servers by restocking supplies and preparing tables for new guests.
- Communicated effectively with team members to enhance service efficiency.
- Monitored guest needs, providing attentive support throughout dining experience.
Barista
Aimbridge Hospitality
Dallas, TX
05.2022 - 08.2022
- Assisted customers with menu selections and provided product recommendations.
- Operated espresso machines, and maintained equipment cleanliness.
- Processed cash transactions accurately at the point of sale system.
Education
High School Diploma -
Bryan Adams High School
Dallas06-2021
Skills
- Customer service
- Employee training
- Problem solving
- Payment processing
- POS system operations
- Strong multitasking
Affiliations
- I am a skilled artist from sketches to paintings, variety is the spice of life. I have been working on my art for about 11 years now.
Timeline
Restaurant Hostess
Travis Street Hospitality
07.2025 - Current
Restaurant Hostess
Auberge Resorts
12.2024 - 05.2025
Restaurant Hostess
HEI Resorts and Hotels
11.2023 - 11.2024
Head Food Runner
Aimbridge Hospitality
08.2022 - 01.2023
Barista
Aimbridge Hospitality
05.2022 - 08.2022
High School Diploma -
Bryan Adams High School