Victoria Huffman
Hoover,AL
Summary
Dynamic Key Holder with extensive experience at Taco Mac and Hickory Tavern, excelling in customer service and cash handling accuracy. Proven track record in resolving customer complaints, enhancing satisfaction, and training staff to foster a collaborative environment. Committed to operational excellence and maintaining a tidy, organized store.
Overview
5
5
years of professional experience
Work History
Key Holder
Taco Mac
08.2023 - Current
Be support for salary managers
Fill in positions as needed i.e cook server host
Help team when needed
Solve guest problems with food or service
Resolve issues with staff
Key Holder
Hickory Tavern
03.2020 - 07.2023
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Education
Computer Aided Drafting
ITT Technical Institute
Birmingham, AL10.2003
Skills
- Customer service
- Cash handling
- Cash handling accuracy
- Training and mentoring
- Staff training and development
Timeline
Key Holder
Taco Mac
08.2023 - Current
Key Holder
Hickory Tavern
03.2020 - 07.2023
Computer Aided Drafting
ITT Technical Institute
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