Victoria Hutt
Hillsboro,MO
Summary
Dynamic HR Specialist and Accounting Administrator with a proven track record at Laura Buick-GMC, enhancing operational efficiency and employee satisfaction. Expert in HR policies and customer relations, I spearheaded audits and onboarding processes, significantly improving compliance and integration. Skilled in financial management and fostering positive vendor relationships.
Overview
6
6
years of professional experience
Work History
HR Specialist
Laura Buick-GMC
Collinsville
03.2023 - Current
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
- Led open enrollment periods for health insurance coverage options, assisting employees in making informed decisions regarding their benefits selections.
- Collaborated with department managers to identify staffing needs and create strategic recruiting plans.
- Oversaw employee anniversary recognition program to boost company morale.
- Planned and executed company wide luncheons and celebrations.
Accounting Administrator
Dave Mungenast Honda
St Louis, MO
11.2022 - 03.2023
- Reported on status of accounts payable and accounts receivable.
- Monitored cash flow carefully to ensure sufficient funds were available for operational needs and capital investments.
- Facilitated timely month-end closing procedures, enhancing the accuracy of financial statements for executive review.
- Ensured timely payment of invoices, maintaining positive vendor relationships and improving cash flow management.
- Regularly review and assess expense accounts to compare to prior month’s spending.
- Submitted extended warranty cancellations to 3rd party companies and ensured timely distribution of cancellation funds to customers/banks.
Accounting Administrator
Laura Buick-GMC
Collinsville, IL
12.2021 - 11.2022
- Audited deal jackets to ensure proper documentation necessary for funding and titling.
- Reconciled petty cash, service/parts cash, and bank transactions on a daily basis.
- Submitted extended warranty cancellations and distributed funds in a timely manner to banks/customers.
- Ran credit cards for deposits daily/refunded accurately when necessary.
- Extensive data entry during audit of deal jacket.
BDC Service Representative
Sapaugh Motors
Herculaneum, MO
05.2018 - 12.2021
- Utilized CRM software to efficiently track customer interactions, monitor progress on sales leads, and provide reports for management review.
- Collaborated with service technicians for timely updates on vehicle status, ensuring prompt communication with customers.
- Achieved high level of customer service by assisting customers and assessing needs.
- Assisted in resolving customer issues by competently responding to both internal and external customer requests.
- Cashiered service tickets and closed to proper accounts.
- Handled extremely high volume inbound calls and occasional outbound calls for customer retention.
Education
Associate Of Arts - Communications
Jefferson College
Hillsboro05.2023
High School Diploma - General Studies
Herculaneum High School
Herculaneum, MO05.2020
Skills
- Customer Relations
- HR policies and procedures
- Training and mentoring
- Training development
- Onboarding and Orientation
Timeline
HR Specialist
Laura Buick-GMC
03.2023 - Current
Accounting Administrator
Dave Mungenast Honda
11.2022 - 03.2023
Accounting Administrator
Laura Buick-GMC
12.2021 - 11.2022
BDC Service Representative
Sapaugh Motors
05.2018 - 12.2021
Associate Of Arts - Communications
Jefferson College
High School Diploma - General Studies
Herculaneum High School