Summary
Overview
Work History
Education
Skills
Timeline
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Victoria Haan

Crown Point,IN

Summary

Dynamic Emerging Store Manager at Walgreens with a proven track record in enhancing customer satisfaction through effective training and mentorship. Skilled in inventory management and cash control, I excel in problem-solving and team leadership, fostering a positive environment that drives operational success and builds strong customer relations.

Overview

11
11
years of professional experience

Work History

Emerging Store Manager

Walgreens
06.2014 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.

Education

Master Of Business Administration -

Western Governors University
Salt Lake City, UT
10.2020

Bachelor Of Arts And Science - Polktizal

Saint Joseph’s College
Rensselaer, IN
05.2014

Skills

  • Customer service
  • Problem-solving
  • Multitasking and organization
  • Store operations
  • Training and mentoring
  • Team leadership
  • Friendly and positive
  • Inventory management
  • Store merchandising
  • Cash management
  • Shift scheduling

Timeline

Emerging Store Manager

Walgreens
06.2014 - Current

Master Of Business Administration -

Western Governors University

Bachelor Of Arts And Science - Polktizal

Saint Joseph’s College

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Victoria Haan