Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Victoria Leonard

Leesburg,VA

Summary

Organized and proactive administrative professional with extensive experience in supporting teams and managing customer interactions in high-paced environments. Proven track record in efficient process management, proactive communication, and commitment to customer satisfaction and conflict resolution.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Leasing Consultant

Mission Rock Residential, LLC
02.2021 - 09.2024
  • Leasing Consultant of the Year, 2024 Nominee, A.M.A
  • Led tenant communications, scheduled property tours, and coordinated tenant move-ins and move-outs, ensuring smooth operations and a positive tenant experience
  • Utilized proactive communication to identify and address tenant concerns, contributing to higher tenant satisfaction and occupancy rates

Memorial Union Events Team Member

Oregon State University
01.2018 - 01.2020
  • Supported campus events by coordinating schedules, managing logistics, and operating A/V equipment to ensure smooth event execution

Administrative Specialist

Northwestern Mutual
01.2015 - 11.2015
  • Provided comprehensive administrative support to executive staff, ensuring seamless operations and positive client interactions
  • Coordinated with cross-functional teams to prepare for client meetings, ensuring attention to detail and proactive problem-solving to enhance client experience

Education

Chemical Engineering -

Oregon State University
Corvallis, OR
05.2020

Skills

  • Administrative Support
  • Google Workspace
  • Microsoft Office Suite
  • Customer Service
  • Conflict Resolution
  • Data Analysis Skills

Certification

Google, Technical Support Fundamentals, October 2024,


  • Trained in Troubleshooting, Networking, Operating Systems, System Administration, and Security basics.
  • Skilled in identifying and solving technical issues to keep systems secure and running smoothly.

Timeline

Leasing Consultant

Mission Rock Residential, LLC
02.2021 - 09.2024

Memorial Union Events Team Member

Oregon State University
01.2018 - 01.2020

Administrative Specialist

Northwestern Mutual
01.2015 - 11.2015

Google, Technical Support Fundamentals, October 2024,


  • Trained in Troubleshooting, Networking, Operating Systems, System Administration, and Security basics.
  • Skilled in identifying and solving technical issues to keep systems secure and running smoothly.

Chemical Engineering -

Oregon State University
Victoria Leonard