Victoria Lindstrom
Hazleton,PA
Summary
Experienced leader and problem-solver dedicated to optimizing operations and driving cost reductions for improved organizational efficiency. Demonstrates exceptional decision-making abilities and sound judgment to consistently contribute to company success. Adept at streamlining processes and implementing strategic solutions that yield tangible results. Committed to fostering a collaborative work environment and leveraging strong interpersonal skills to build effective teams.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
Weis Markets
08.2022 - Current
- Teaching, coaching, and training associates on the importance of great customer experience and satisfaction
- Partnering with fresh departments on standards for FIM, sales conditions, and team development
- Working with both new associates and recently promoted associates in training for them to succeed in their new roles
- Making sure that our areas of compliance are within standard and following up with departments when they have questions or require help
- Work with the CGO coordinator to make sure that store counts are correct so we can serve our customers
- Teach associates new programs and processes that will help in day-to-day tasks
- Working scheduling and time card compliance
Animal Caretaker
Hazleton Animal Shelter
07.2015 - Current
- Answer telephones and schedule appointments
- Going through applications to find homes for stray or unwanted animals
- Feed and water animals according to schedules and feeding instructions
- Examine and observe animals to detect signs of illness, disease, or injury
- Do facility laundry and clean, organize, maintain, and disinfect animal quarters, such as dog runs, cat colonies, isolation room (for new cats), and equipment
- Prepared special diets for animals to accommodate specific health conditions and species-specific needs.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Developed and implemented enrichment plans to keep animals healthy and stimulated.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
Front End Manager
Weis Markets
08.2016 - 08.2022
- Provide customer service by greeting, assisting, and responding to customer inquiries and complaints
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing customer service
- Instruct staff on how to handle complicated sales
Education
Associate Degree -
Luzerne County Community College
Nanticoke, PASkills
- Inventory Control
- Business Growth Initiatives
- Customer service and engagement
- Retail operations
- Guiding Professional Development
- Document Control
- Consumer Engagement Skills
- Strategic Problem Resolution
Timeline
Assistant Store Manager
Weis Markets
08.2022 - Current
Front End Manager
Weis Markets
08.2016 - 08.2022
Animal Caretaker
Hazleton Animal Shelter
07.2015 - Current
Associate Degree -
Luzerne County Community College
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