Victoria Lindstrom
Hazleton,PA
Summary
Experienced leader and problem-solver dedicated to optimizing operations and driving cost reductions for improved organizational efficiency. Demonstrates exceptional decision-making abilities and sound judgment to consistently contribute to company success. Adept at streamlining processes and implementing strategic solutions that yield tangible results. Committed to fostering a collaborative work environment and leveraging strong interpersonal skills to build effective teams.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
Weis Markets
08.2022 - Current
- Teaching, coaching, and training associates on the importance of great customer experience and satisfaction
- Partnering with fresh departments on standards for FIM, sales conditions, and team development
- Working with both new associates and recently promoted associates in training for them to succeed in their new roles
- Making sure that our areas of compliance are within standard and following up with departments when they have questions or require help
- Work with the CGO coordinator to make sure that store counts are correct so we can serve our customers
- Teach associates new programs and processes that will help in day-to-day tasks
- Working scheduling and time card compliance
Animal Caretaker
Hazleton Animal Shelter
07.2015 - Current
- Answer telephones and schedule appointments
- Going through applications to find homes for stray or unwanted animals
- Feed and water animals according to schedules and feeding instructions
- Examine and observe animals to detect signs of illness, disease, or injury
- Do facility laundry and clean, organize, maintain, and disinfect animal quarters, such as dog runs, cat colonies, isolation room (for new cats), and equipment
- Prepared special diets for animals to accommodate specific health conditions and species-specific needs.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Developed and implemented enrichment plans to keep animals healthy and stimulated.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
Front End Manager
Weis Markets
08.2016 - 08.2022
- Provide customer service by greeting, assisting, and responding to customer inquiries and complaints
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing customer service
- Instruct staff on how to handle complicated sales
Education
Associate Degree -
Luzerne County Community College
Nanticoke, PASkills
- Inventory Control
- Business Growth Initiatives
- Customer service and engagement
- Retail operations
- Guiding Professional Development
- Document Control
- Consumer Engagement Skills
- Strategic Problem Resolution
Timeline
Assistant Store Manager
Weis Markets
08.2022 - Current
Front End Manager
Weis Markets
08.2016 - 08.2022
Animal Caretaker
Hazleton Animal Shelter
07.2015 - Current
Associate Degree -
Luzerne County Community College
Similar Profiles
Julia SnyderJulia Snyder
Customer Service Representative at Weis Markets IncCustomer Service Representative at Weis Markets Inc
Allison PindellAllison Pindell
Department Manager at Weis MarketsDepartment Manager at Weis Markets
Brianna MillerBrianna Miller
Cashier/Front End Associate at Weis Markets IncCashier/Front End Associate at Weis Markets Inc