Victoria Lozano
Katy,TX
Summary
Developed strong customer service and administrative skills in fast-paced, client-focused environment. Excels in communication, organization, and managing multiple tasks simultaneously. Seeking to transition to new field where these skills can be effectively utilized and further developed.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Victors body and frame
Houston, TX
12.2024 - 04.2026
- Managed front desk operations, ensuring timely and efficient customer service.
- Coordinated appointment scheduling and maintained organized client records.
- Assisted in resolving customer inquiries and complaints with professionalism.
- Utilized phone systems to handle multi-line calls and direct them appropriately.
- Maintained inventory of office supplies, ensuring adequate stock levels at all times.
Caregiver
Carolyns Senior Lodge
Houston, TX
06.2024 - 12.2024
- Provided compassionate care to residents, ensuring comfort and safety in daily activities.
- Assisted with personal hygiene, mobility, and meal preparation for seniors.
- Administered medication and monitored health conditions as directed by healthcare professionals.
- Developed individualized care plans in collaboration with team members and families.
- Implemented activity programs to enhance physical and mental well-being of residents.
EFC2
HEB Warehouse
Katy, TX
02.2024 - 10.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Executed rapid packing of customer orders to ensure timely fulfillment.
- Executed loading and unloading operations for trucks to ensure timely deliveries.
- Executed pallet wrapping procedures to ensure product protection during transportation.
Target Team Member (Seasonal)
Target
Houston, TX
11.2023 - 01.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated cash register, processed transactions, and maintained accurate cash drawer balance.
- Stocked shelves efficiently, ensuring product availability and adherence to visual merchandising standards.
- Collaborated with team members to achieve daily sales goals and improve store performance.
Visual Merchandiser
WSS
Houston, TX
07.2023 - 11.2023
- Developed visually appealing merchandise displays to enhance customer engagement and drive sales.
- Collaborated with team members to execute seasonal merchandising strategies effectively.
- Analyzed store layouts and optimized product placement for improved visibility and accessibility.
- Trained new staff on visual merchandising standards and best practices to ensure consistency.
Education
High school diploma - undefined
Langham Creek High School
05.2023
Skills
- Customer Service
- Computer operation
- Attention to detail
- Teamwork
- Client interaction via phone calls
- Cash register
- Organizational skills
- Classroom experience
- Inventory data entry
- Cashiering
- Retail warehouse experience
- Public warehouse experience
- Updating inventory records
- Pricing
- Basic math
- Shelf stocking
- Order picking
- Record keeping
- Retail Sales
- Communication Skills
- Receiving shipments
- E-Commerce
- Unloading
- Packing
- Warehouse experience
- Pallet jack
Certification
Driver's License
Languages
English
Additional Information
Authorized to work in the US for any employer
Timeline
Front Desk Receptionist
Victors body and frame
12.2024 - 04.2026
Caregiver
Carolyns Senior Lodge
06.2024 - 12.2024
EFC2
HEB Warehouse
02.2024 - 10.2024
Target Team Member (Seasonal)
Target
11.2023 - 01.2024
Visual Merchandiser
WSS
07.2023 - 11.2023
High school diploma - undefined
Langham Creek High School