Summary
Overview
Work History
Education
Skills
Timeline
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Victoria Martin

Philadelphia,PA

Summary

Proven Sales Consultant with a track record of driving customer satisfaction and retention at Infiniti Ardmore. Skilled in Sales Force and team collaboration, adept at analyzing customer needs to deliver strategic solutions. Achieved notable sales goals by leveraging B2B sales and account management skills, ensuring a positive impact on revenue growth.

Overview

3
3
years of professional experience

Work History

Sales Consultant

Infiniti Ardmore
Ardmore, PA
08.2024 - 01.2025
  • Assisted customers with their vehicle appraisals.
  • Ensure the customer is guided through sales, appraisal, test drive, and financing.
  • Offer a consultation regarding the types of vehicles they were interested in purchasing.
  • Complete all relevant records and documents to ensure smooth transactions for our customers.
  • Drive for total customer satisfaction;
  • Answer telephone(s), check voicemails, conduct follow-up calls, etc.;
  • Maintain the electronic daily appointment schedule;
  • Aid in the production, retention, and/or filing of dictations and other customer records;

Customer Sales Associate

Surpass Incorporated
Claymont, DE
12.2022 - 11.2023
  • Proficient in Verizon product knowledge
  • Assisted customers with phone and internet service
  • Acquired and maintain accounts while ensuring a positive customer service relationship
  • Managed and trained new sales associates
  • Identify customers needs and concerns with solutions
  • Prepare and deliver sales presentations
  • Maintain records of customer information and sales activity
  • Meeting sales and customer service goals
  • Demonstrates teamwork through flexibility and maintains effective communication with others in the branch

Customer Sales Associate

Carmax
Langhorne, PA
05.2022 - 12.2022
  • Assisted customers with their vehicle appraisal
  • Assuring to guide the customer through the process of sales, appraisal, test drive and financing
  • Offer a consultation regarding the types of vehicle they were interested in purchasing
  • Complete all relevant records and documents to ensure smooth transactions for our customers
  • Drive for customer total satisfaction with a high level of customer retention

Education

Associate in Arts - English

Community College of Philadelphia
Philadelphia, PA
12.2024

Skills

  • Analysis Skills
  • Microsoft Office
  • Sales Force
  • Customer service
  • Account management
  • Team collaboration
  • Strategic planning
  • Time management
  • Sales Analysis
  • B2B sales
  • Retention strategies

Timeline

Sales Consultant

Infiniti Ardmore
08.2024 - 01.2025

Customer Sales Associate

Surpass Incorporated
12.2022 - 11.2023

Customer Sales Associate

Carmax
05.2022 - 12.2022

Associate in Arts - English

Community College of Philadelphia

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Victoria Martin