Victoria Walsh
Manassas,VA
Summary
Administrative professional supporting Executive Assistant responsibilities through calendar control and travel planning, arranging 3+ itineraries per month, and meeting preparation. Coordinates 20+ executive-level initiatives meetings per week, 2+ special projects per quarter, and event logistics while keeping agendas, presentations, and follow-up materials organized. Delivers polished support that improves meeting flow and keeps leadership priorities moving.
Overview
21
21
years of professional experience
Work History
Executive Assistant
Navy Federal Credit Union
Vienna, VA
07.2025 - Current
- Coordinate 90% of meeting schedules weekly across calendars, balancing priorities and resolving conflicts promptly.
- Manage 5-10 executive correspondence items daily, prioritizing responses and routing requests to the appropriate teams.
- Create and implement division-wide monthly newsletter for SVP of Innovation.
- Prepare executive briefing materials and meeting documents in advance of leadership discussions.
- Track action items from meetings and follow up with stakeholders to keep tasks moving forward.
- Coordinate travel arrangements, itineraries, and schedule changes for executives and visiting guests.
- Maintain organized records and file systems for sensitive documents and reference materials.
- Process expense reports and support invoice review to keep administrative records current.
- Monitor office supply needs and coordinate vendor requests to maintain daily operations.
- Assist with onboarding support by preparing materials, scheduling introductions, and organizing new-hire resources.
- Coordinate event logistics and prepare materials for internal meetings and staff sessions.
- Update shared files and coordinate document access through secure collaboration platforms.
- Draft, proofread, and format internal communications to support consistent executive messaging.
- Support budget preparation by organizing supporting documents and tracking updates for review.
- Liaised between departments to streamline operations and improve interdepartmental collaboration.
Administrative Assistant
Didlake, Inc.
Manassas, VA
08.2022 - 07.2025
- Manage executive calendars and coordinate travel arrangements in Microsoft Outlook to keep meetings organized and on schedule.
- Deliver client support with a 95% satisfaction rate during annual reviews, reinforcing consistent service quality.
- Track expenses in spreadsheets and support budget preparation, invoice reconciliation, and annual planning decisions.
- Coordinate special projects and event logistics for executive initiatives, strengthening project completion and follow-through.
- Prepare weekly reports and lift customer satisfaction by 15% through timely distribution and accurate follow-up.
- Create presentations, refine meeting agendas, and draft executive correspondence to cut meeting time by 30%.
- Prioritize ad-hoc requests and deadlines while managing records in SharePoint to improve project completion rate by 25%.
- Assisted in the preparation of reports, presentations, and correspondence for internal communications.
- Streamlined office supply inventory processes to reduce costs and improve resource availability.
Project Coordinator
The Mason Group
Manassas, Virginia
10.2015 - 08.2022
- Streamlined client request tracking, improving operational efficiency by 30% across day-to-day coordination.
- Resolved client issues promptly, sustaining 100% client satisfaction and supporting 20% higher customer retention.
- Planned and executed client events to strengthen relationships and improve brand perception.
- Delivered project management support with a 97% on-time completion rate and $50,000 in cost savings.
- Maintained customer files and databases to improve record accuracy and reduce data errors by 50%.
- Coordinated team events that increased engagement by 25% and supported a more connected workplace.
- Conducted operational research to recommend process improvements and support departmental initiatives.
- Facilitated regular meetings to communicate updates and address project challenges collaboratively.
- Implemented process improvements that enhanced workflow efficiency and reduced delays.
- Monitored project budgets, ensuring all expenditures aligned with financial constraints and expectations.
- Supported risk management initiatives by identifying potential issues and developing mitigation strategies.
- Developed and maintained project schedules, tracking progress and adjusting timelines as necessary.
Freelance Writer
Self
Manassas, Virginia
10.2005 - 08.2022
- Refined drafts with editors to lift reader engagement by 15% through tighter structure and clearer phrasing.
- Produced articles that drove 20% readership growth and 25% more social media shares across published content.
- Delivered high-quality content under tight deadlines while consistently meeting project goals and publication schedules.
- Optimized electronic record management, reducing information retrieval time by 40% through improved database management and file organization.
- Applied document proofreading and formatting discipline to publish polished copy ready for editorial review and client delivery.
- Developed engaging content for diverse platforms, enhancing audience engagement and brand visibility.
- Researched industry trends to inform writing strategy, ensuring relevance and accuracy in all materials.
- Edited and proofread manuscripts, maintaining high standards of quality and consistency across projects.
- Collaborated with clients to define project goals, tailoring writing style to meet specific audience needs.
Education
Bachelor of Arts - History
University of Maryland, College Park
College Park, MD12-1998
Skills
Budget preparation
Expense tracking
Invoice reconciliation
Database management
Spreadsheet software
Project management
Calendar management
Meeting coordination
Timeline
Executive Assistant
Navy Federal Credit Union
07.2025 - Current
Administrative Assistant
Didlake, Inc.
08.2022 - 07.2025
Project Coordinator
The Mason Group
10.2015 - 08.2022
Freelance Writer
Self
10.2005 - 08.2022
Bachelor of Arts - History
University of Maryland, College Park