Summary
Overview
Work History
Education
Skills
Certification
Assessments
Languages
Timeline
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Victoria Mitchell

Vernon,CT

Summary

Responsible professional with several years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Quickly clears and resets tables, restocks supplies and cleans up spills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Waitress

Friendly's
Vernon, CT
06.2021 - Current
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Participated in team meetings to discuss new menu items or changes in policy.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Processed payments accurately using cash registers or POS systems.

Education

Bachelor of Science - Nursing

Eastern Connecticut State University
Willimantic, CT
05-2027

High School Diploma -

Rockville High School
Vernon, CT
05.2023

Some College (No Degree) - Bachelors of Science in Nursing

Georgian Court Univeristy
Lakewood, NJ

Skills

  • Dining area maintenance
  • Food service etiquette
  • Conflict resolution
  • Reliability and punctuality
  • Complex Problem-solving
  • Complaint resolution
  • Hospitality service expertise

Certification

  • OSHA 10, 06/01/20, 06/01/25
  • CPR Certified

Assessments

Food safety, Proficient, 11/01/21, Knowledge of proper food and equipment handling safety measures. Full results: Proficient.

Languages

Spanish
Elementary
Italian
Elementary

Timeline

Waitress

Friendly's
06.2021 - Current

Bachelor of Science - Nursing

Eastern Connecticut State University

High School Diploma -

Rockville High School

Some College (No Degree) - Bachelors of Science in Nursing

Georgian Court Univeristy

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Victoria Mitchell