Victoria Morales
Laredo,TX
Summary
Personable and dedicated to providing exceptional customer service, while putting attention to detail. Believe in the importance of active listing and communicating with my team. I am confident in the ability to impact success in all levels of the organization and motivated to work for one of the top employers in Texas. I am a solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships, and growing businesses.
Overview
1
1
year of professional experience
Work History
Sales associate
WoofGang Bakery & Grooming
Laredo, Texas
09.2023 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Organized store shelves according to size, color or style.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted in scheduling, rescheduling, and canceling appointments for customers.
Education
High School Diploma -
United High School
Laredo, TX05.2024
Skills
- Customer Service
- Attention to detail
- Organized
- Punctual
- Communication Skills
- Enthusiastic
- Active Listener
- Problem-Solving
- Relationship Building
- Sales Support
- Motivated
Timeline
Sales associate
WoofGang Bakery & Grooming
09.2023 - Current
High School Diploma -
United High School
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