Victoria Napper-Taylor
Philadelphia,PA
Summary
Experienced Pharmacy Technician with 10+ years in prior authorization, prescription processing, and medication reconciliation. Skilled in pharmacy systems, claims adjudication, medication inventory, and resolving prescription issues with accuracy and clear communication.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Pharmacy Technician
Jefferson Health Plans
Philadelphia, Pennsylvania
01.2026 - Current
- Reviewed prescription data to expedite prior authorization decisions.
- Verified medication information against plan guidelines and policies.
- Helped process pharmacy benefit requests for Jefferson Health Plans members.
- Supported pharmacists with claims checks and coverage questions.
- Resolved routine pharmacy service questions for Jefferson Health Plans callers.
- Updated member records in pharmacy systems with accurate details.
- Collaborated with doctors and insurance agencies to resolve prescription cost discrepancies, ensuring timely access to medications.
- Facilitated training sessions for new employees on pharmacy practices, enhancing team knowledge and service quality. new employees on pharmacy procedures.
Medication Reconciliation Technician
St. Mary Medical Center-Langhorne Physician Services
Langhorne, Pennsylvania
03.2023 - 06.2025
- Conducted comprehensive reviews of medication lists, ensuring accuracy and completeness for patient safety
- Identified and resolved discrepancies in medication records, improving patient care outcomes
- Collaborate with healthcare providers to clarify medication orders and recommendations
- Reconciled patient medication lists across St. Mary physician service charts.
- Documented medication histories in electronic medical record systems, enhancing accessibility for healthcare providers
- Followed reconciliation protocols and privacy standards in outpatient settings.
- Ensured compliance with HIPAA regulations when handling confidential patient information.
- Checked medications for content, accuracy and completeness of drug packaging and labeling.
- Managed inventory levels of commonly used drugs in order to ensure availability when needed.
Pharmacy Technician
Transition Pharmacy Services
Feasterville, Pennsylvania
08.2021 - 05.2023
- Compounded and dispensed medications according to established protocols and safety guidelines.
- Ensured precise labeling and documentation of medications for patient safety and compliance.
- Updated team members on medication orders and inventory to support efficient pharmacy workflow.
- Monitored inventory levels and ordered supplies to maintain seamless pharmacy operations.
- Audited stock regularly to ensure accurate records and support waste reduction efforts.
Chemistry Lab Technician
Wuxi Therapeutic
Philadelphia, Pennsylvania
12.2020 - 08.2021
- Executed experiments to determine chemical properties and reactions for research projects.
- Calibrated and maintained laboratory instruments to ensure accurate and reliable results.
- Prepared reagents, solutions, and samples for analytical testing workflows.
- Conducted routine inspections and troubleshooting of equipment, facilitating uninterrupted lab operations.
- Compiled and analyzed data, producing comprehensive reports that informed project decisions.
- Recorded detailed observations and results in laboratory notebooks for future reference.
- Documented test results, observations, and batch records in controlled systems.
- Monitored hazardous waste disposal procedures to ensure compliance with safety regulations.
- Performed calculations on raw data collected during experiments using specialized software programs.
- Reviewed technical literature related to chemistry topics relevant to current projects.
- Reported any discrepancies found between expected results and actual results promptly to supervisor.
- Worked closely with cross-functional teams to develop and optimize experimental protocols.
- Cultivated cell cultures in petri dishes according to established protocols for use in scientific studies.
- Organized inventory of laboratory supplies, enhancing accessibility and readiness for research activities.
- Collected samples from production batches to test for impurities or issues.
Pharmacy Technician
CVS Pharmacy
Philadelphia, Pennsylvania
09.2011 - 07.2021
- Verified medication orders, minimizing errors and enhancing patient safety through thorough checks.
- Processed prescriptions with precision, ensuring compliance with pharmacy regulations and standards.
- Collaborated with healthcare providers to clarify prescriptions and ensure optimal patient care.
- Facilitated communication between patients and medical staff to support effective treatment plans and improve patient outcomes.
- Monitored stock levels and conducted regular audits to maintain optimal inventory and ensure availability of medications.
- Coordinated with suppliers to ensure timely replenishment of medications and pharmacy products.
- Assisted customers with inquiries, providing prompt and friendly service to increase satisfaction and loyalty.
- Resolved customer issues efficiently, fostering positive relationships and encouraging repeat business.
Education
Bachelor of Science - Biology
Chestnut Hill College
Philadelphia, PA12-2020
Skills
- Prescription processing
- Prior authorization
- Medication review
- Claims processing
- Pharmacy billing
- Pharmacy systems
- Inventory management
Certification
- Certified Pharmacy Technician
- Pennsylvania Insurance Agent
Timeline
Pharmacy Technician
Jefferson Health Plans
01.2026 - Current
Medication Reconciliation Technician
St. Mary Medical Center-Langhorne Physician Services
03.2023 - 06.2025
Pharmacy Technician
Transition Pharmacy Services
08.2021 - 05.2023
Chemistry Lab Technician
Wuxi Therapeutic
12.2020 - 08.2021
Pharmacy Technician
CVS Pharmacy
09.2011 - 07.2021
Bachelor of Science - Biology
Chestnut Hill College