Victoria Norman

SUBWAY®Restaurants

06.2022 - 08.2024

Greeted guests, promoted specials, and took orders.
Operated the cash register with accuracy, ensuring proper handling of transactions.
Increased speed of service through effective multitasking and time management skills.
Maintained a clean and organized workspace, adhering to strict sanitation standards.
Collaborated with team members to maintain a smooth workflow during busy hours.
Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
Trained new employees on company policies and procedures, contributing to overall team performance and growth.
Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
Prepared and presented food in compliance with health and safety guidelines.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Accurately operated cash register to process customer payments.
Engaged with customers to gather feedback, using insights to refine service and offerings.
Increased repeat customer visits by providing friendly and engaging service.