Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Odom

Kansas City,MO

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. All- around flexible employee with a determination to meet goals efficiently and accurately.

Overview

2
2
years of professional experience

Work History

Medical Receptionist

ION Intermediate Holdings
04.2022 - 06.2023
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Answered phone calls and messages for four-physician oncology medical facility, scheduling appointments, and handling patient inquiries

Teller

First Federal Bank Of Florida
10.2021 - 04.2022
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.

Beauty Team Lead

Belk
07.2021 - 10.2021
  • Built strong relationships with customers through positive attitude and attentive response.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Handled numerous cash transactions and over the phone payments.
  • Made monthly outbound calls to our customers to market new products and sales events.

Medical Receptionist

Gastroenterology Assoicates
01.2021 - 07.2021
  • Managed multi-line phone system and pleasantly greeted patients.
  • Supported office staff and operational requirements with administrative tasks.
  • Completed patient referrals to other medical specialists.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Mostly responsible for check-out duties, but was always willing to help check-in and VOB's when needed.

Education

Some College - Accounting/Early Childhood Education

Cincinnati State Technical And Community College
Cincinnati, OH

Certificate - Medical Billing And Coding

Penn Foster College
Scottsdale, AZ
08.2023

High School Diploma -

Penn Foster High School
Scranton, PA
02.2019

Skills

  • Medical Records Verification
  • Co-Payment Collection
  • Data Entry Software
  • Front Desk Operations
  • HIPAA Guidelines
  • EMR Systems
  • Patient Scheduling

Timeline

Medical Receptionist

ION Intermediate Holdings
04.2022 - 06.2023

Teller

First Federal Bank Of Florida
10.2021 - 04.2022

Beauty Team Lead

Belk
07.2021 - 10.2021

Medical Receptionist

Gastroenterology Assoicates
01.2021 - 07.2021

Some College - Accounting/Early Childhood Education

Cincinnati State Technical And Community College

Certificate - Medical Billing And Coding

Penn Foster College

High School Diploma -

Penn Foster High School

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Victoria Odom