Victoria Palmer
Rancho Palos Verdes,CA
Summary
Professional in sales with proven track record of revenue growth. Adept at building strong client relationships, utilizing effective negotiation skills, and implementing strategic sales techniques. Team-oriented and adaptable, exceptional communication, problem-solving abilities, and a driven mindset. Proven ability to handle high-volume environments and effectively address guest inquiries and concerns.
Overview
7
7
years of professional experience
Work History
Salesperson
Earth Cargo Inc.
Rolling Hills Estates, CA
02.2025 - Current
- Strengthened customer loyalty through personalized service and consistent follow-ups.
- Tracked sales progress and managed customer interactions using CRM software.
- Showcased product features effectively during engaging demonstrations for potential buyers.
- Enhanced product visibility by collaborating on targeted promotional strategies with team members.
- Cultivated long-term client relationships to drive repeat business and loyalty.
Camp Counselor
YMCA Camp Whittle
Torrance, CA
08.2022 - Current
- Led daily activities and programs, fostering a positive environment for campers.
- Supervised and mentored junior counselors, enhancing team performance and camper engagement.
- Developed and implemented safety protocols to ensure camper well-being during all activities.
- Collaborated with parents and guardians to address concerns and ensure camper satisfaction.
Front Desk Receptionist
Reveal Wellness
Rancho Palos Verdes, CA
10.2024 - 02.2025
- Enhanced client experience by managing front desk operations, creating welcoming environment.
- Optimized client flow, reducing wait times through effective appointment scheduling.
- Boosted customer satisfaction by efficiently resolving inquiries and issues.
- Ensured data accuracy by maintaining confidential client records in CRM software.
- Supported daily operations by timely replenishing office supplies.
- Created professional atmosphere with organized, clean, and inviting front office area.
Administrative Assistant
Earth Cargo Inc.
Rolling Hills Estates, CA
01.2019 - 10.2024
- Improved meeting organization for executive leadership through effective scheduling.
- Enhanced document accessibility by developing and maintaining efficient filing systems.
- Increased operational efficiency by streamlining daily administrative processes.
- Supported internal stakeholders by preparing reports and impactful presentations.
- Trained new employees on office protocols, ensuring effective onboarding processes.
- Enhanced interdepartmental collaboration by facilitating clear communication channels.
Server
Rosie's Pizza
Pagosa Springs, CO
06.2024 - 08.2024
- Delivered exceptional customer service in fast-paced environment
- Collaborated with kitchen staff to ensure timely order fulfillment
- Maintained cleanliness and organization of dining areas for optimal guest experience
- Served food and beverages promptly with focused attention to customer needs.
Education
GED -
California State University, Dominguez Hills
Carson, CA05-2027
High School Diploma -
Palos Verdes Peninsula
Palos Verdes Estates, CA06-2022
Skills
- Customer service
- Customer care
- Relationship building
- Customer relationship building
- Cold calling
- Prospecting
- Account management
- Time management
- Team collaboration
- Cash handling
- Recordkeeping accuracy
Languages
English
Native or Bilingual
Spanish
Limited Working
Interests
- I participate in a variety of outdoor activities
- I enjoy sketching and drawing
- Gym Workouts/ A variety of sports
- Documenting and sharing travel experiences
- Adventure Travel
- I enjoy cooking for friends and family gatherings
- Learning new cooking techniques and expanding my culinary skills
- Reading
- Fashion and Style
Timeline
Salesperson
Earth Cargo Inc.
02.2025 - Current
Front Desk Receptionist
Reveal Wellness
10.2024 - 02.2025
Server
Rosie's Pizza
06.2024 - 08.2024
Camp Counselor
YMCA Camp Whittle
08.2022 - Current
Administrative Assistant
Earth Cargo Inc.
01.2019 - 10.2024
GED -
California State University, Dominguez Hills
High School Diploma -
Palos Verdes Peninsula