Victoria Paquette
Quality Mart
Rockingham,NC
6
years of professional experience
2
years of post-secondary education
Dynamic professional with a strong background in customer service and cash handling at Quality Mart. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Recognized for reliability and a solid work ethic, consistently achieving accurate transaction processing and maintaining a clean, organized checkout environment.
Work History
Cashier
9 Months- Processed cash, credit, and debit transactions accurately using point-of-sale system
- Greeted customers and resolved checkout questions with prompt, courteous service
- Balanced register drawer and reconciled sales to maintain cash accountability
- Scanned merchandise, applied promotions, and verified prices at register
- Assisted with stocking shelves and organizing front-end merchandise displays
- Followed age-restricted sales procedures for tobacco, lottery, and alcohol purchases
- Maintained clean checkout area, restocked supplies, and supported store presentation
- Communicated shift issues and inventory needs to maintain smooth store operations
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Supervisor
4 Years 9 Months- Supervised daily production workflows to maintain safety, quality, and schedule adherence.
- Coordinated team assignments to balance workload and support efficient line operations.
- Trained new employees on equipment use, packaging standards, and site procedures.
- Monitored output issues and implemented corrective actions to reduce processing delays.
Education
GED
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Cash handling
Customer service excellence
Reliability and punctuality
Order taking
Cash register systems
Payment processing
Refunds and exchanges
Timeline
Cashier
Quality Mart
07.2025 - 04.2026Read More
Supervisor
Packline USA INC
10.2020 - 07.2025Read More
Richmond Community College
GED
2003.Mar - 2005.JunRead More