Victoria Petit
Savannah,GA
Summary
Hey y'all!
I'm a dynamic professional with years of customer service experience. I'm friendly, well spoken, and I get along with everyone. I'm an expert at handling tough situations, and can put a positive spin on almost anything! I'm kind and warm, and have a great customer-service voice and attitude. I have years of experience behind a desk; scheduling, making calls and e-mails, responding to reviews, training team members, tidying. You name it, I've probably done it.
Overview
11
11
years of professional experience
Work History
Operations/Receptionist
Savannah Taste Experience Food Tours
Savannah, GA
02.2024 - Current
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Coordinated communication between guests and tour guides to enhance customer experience.
- Assisted in scheduling tours, optimizing availability for maximum guest participation.
- Handled inquiries via phone and email, providing prompt and informative responses.
Customer Service/Cashier
Publix
Hilton Head Islans
02.2023 - 02.2024
- Enhanced store reputation through exceptional customer service and friendly interactions.
- Upheld high standards for customer service and led by example.
- Delivered exemplary customer service to customers and colleagues.
- Processed customer transactions accurately and efficiently at point-of-sale.
- Handled cash, credit, and digital payments while adhering to company policies.
Baker/Customer Service
Pie Society
Pooler, Ga
06.2015 - 09.2017
- Prepared a variety of baked goods, ensuring adherence to quality and safety standards.
- Operated ovens and mixers, maintaining equipment functionality and cleanliness.
- Trained junior bakers on techniques and best practices for efficient production.
Education
High School Diploma -
LifeSpring Christian Academy
Bloomingdale, GASkills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Scheduling
- Office administration
Timeline
Operations/Receptionist
Savannah Taste Experience Food Tours
02.2024 - Current
Customer Service/Cashier
Publix
02.2023 - 02.2024
Baker/Customer Service
Pie Society
06.2015 - 09.2017
High School Diploma -
LifeSpring Christian Academy