Victoria Petruska
Greenvale,New York
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Sales Associate
Pure Hockey
06.2022 - 09.2023
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Upsold additional items based on customer interests and needs.
- Suggested ideas for improving store operations and increasing profits.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions and offered product advice.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
Pure Hockey
09.2022 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Smoothie Maker
Tropical Smoothie
06.2020 - 08.2020
- Verified accuracy of all transactions at the end of each shift.
- Maintained cleanliness of work area during and after shifts, disposing of trash appropriately.
- Performed routine maintenance on equipment such as blenders and juicers to ensure proper functioning.
- Ensured compliance with health department regulations regarding food safety standards.
- Provided excellent customer service by greeting customers in a friendly manner and responding promptly to inquiries or requests.
- Adhered to all recipes, portion sizes, cooking methods and presentation specifications as set forth by the restaurant.
- Weighed out ingredients accurately according to recipe requirements.
- Organized kitchen space efficiently for maximum productivity.
- Collaborated with team members to optimize productivity during peak hours.
- Prepared and served juices and blended drinks.
- Ensured proper rotation of perishable ingredients to minimize waste while maintaining freshness for consumption.
- Maintained a clean and sanitary workspace, adhering to health department standards for food safety.
- Mastered the use of various blenders and juicers for optimal smoothie texture and consistency.
- Provided personalized recommendations for customers with dietary restrictions or allergies, ensuring their needs were met safely and deliciously.
- Managed cash register transactions accurately while handling customer payments securely and efficiently.
- Assisted in inventory management, ensuring adequate stock levels of ingredients and supplies.
Education
Long Island University
Greenvale, NY 08.2023 -
High School Diploma -
Leadership Prep School
Frisco, TX06.2022
Skills
- Client Account Management
- Sales Development
- Promotional Support
- Upselling
- Product Sales
- Inventory Control
- Customer Needs Assessment
- Sales Expertise
- Merchandise Display
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Problem-Solving
- Reliable and punctual
- Exceptional customer service
- Conflict Resolution
- Store Opening and Closing
- Cleaning techniques
- Guest Relations
Affiliations
- Division I Womens Ice Hockey- Long Island University
- Long Island University- BA- Business Administration
Accomplishments
- All Honor Roll High School
- All Academic Team
- 2x National Champions High School Ice Hockey
- National Honors Society
Timeline
Long Island University
08.2023 -
Sales Associate
Pure Hockey
09.2022 - 01.2023
Sales Associate
Pure Hockey
06.2022 - 09.2023
Smoothie Maker
Tropical Smoothie
06.2020 - 08.2020
High School Diploma -
Leadership Prep School
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Photography, Guitar, Ice Hockey, Swimming
I am very interested in learning and mastering many hobbies. I've earned a full-ride scholarship to a Women's Division I program. As a child, I was a highly competitive swimmer and earned three state records in Texas. With Photography, I enjoyed taking photos of the beauty around us, and I had a side gig with Senior Portraits. I've recently been interested in learning and mastering the guitar. I pursue many interests and research various topics during my free time. I'm very curious, and I enjoy learning new things.
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