Victoria Porchetta
Colts Neck
Summary
Motivated and friendly individual seeking a serving and/or bartending position where I can provide excellent customer service, learn restaurant operations, and contribute to a positive dining experience for guests.
Overview
8
8
years of professional experience
Work History
Hostess
Asbury Biergarten & Festhalle
Asbury Park
12.2018 - 01.2020
- Welcome guests warmly and explain the communal dining concept and seating arrangements.
- Escort guests to their seats, provide menus, and describe any special dining experiences or events.
- Managed reservations for tables and special events, organized seating to foster a comfortable social atmosphere for large parties.
- Coordinated guest flow and communicated with servers to maintain balanced seating sections.
- Supported front-of-house operations by addressing guest inquiries, managing the waitlist, and fulfilling guest needs.
Counter Service Cashier/ Front-of-House Associate
Driftwood Cabana Club
Sea Bright
06.2016 - 08.2018
- Entered guest orders accurately into the POS system and communicated any special requests to the kitchen.
- Verified order accuracy and presentation to enhance guest satisfaction.
- Processed payments and accurately managed cabana account charges.
- Delivered food to guests promptly to maintain service flow.
- Worked closely with the kitchen to maintain fast, efficient service during high volume shifts.
Counter Service Cashier/ Front-of-House Associate
Salerno's Pizzeria & Restaurant
Hazlet
06.2012 - 08.2017
- Received and processed customer orders in person and over the phone, ensuring accuracy and prompt payment handling.
- Delivered food to tables while providing friendly, efficient service to enhance guest experience in a fast-paced environment.
- Coordinated with kitchen staff to ensure timely food preparation and seamless service flow.
Education
Skincare Specialist Program -
Robert Fiance Beauty School
Ocean, NJ07-2024
Medical Assistant Certification Program -
Brookdale Community College
Lincroft, NJ12-2022
Bachelor of Science - Health Studies, Marketing and Business Administration
Monmouth University
West Long Branch, NJ05-2020
Skills
- Dining room management
- Menu memorization
- Service adaptation
- Special requests handling
- Bar terminology
- Diversity experience
- Interpersonal skills
- Professional demeanor
References
Jess Collins-Lanoce, Salerno’s Pizzeria & Restaurant, Manager, 908-902-4177
Jessica Mandile, Culinary Chef & Sommelier, 908-902-5519
Timeline
Hostess
Asbury Biergarten & Festhalle
12.2018 - 01.2020
Counter Service Cashier/ Front-of-House Associate
Driftwood Cabana Club
06.2016 - 08.2018
Counter Service Cashier/ Front-of-House Associate
Salerno's Pizzeria & Restaurant
06.2012 - 08.2017
Skincare Specialist Program -
Robert Fiance Beauty School
Medical Assistant Certification Program -
Brookdale Community College
Bachelor of Science - Health Studies, Marketing and Business Administration
Monmouth University