VICTORIA PRICE
Somerville,TN
Summary
Professional with strong skills in administrative support and front office management. Adept at handling multi-line phone systems, scheduling appointments, and managing office supplies. Excel in team collaboration and adaptable to evolving workplace needs. Known for excellent communication skills, reliability, and proactive approach to problem-solving.
Overview
12
12
years of professional experience
Work History
Patient Coordinator
Middlecoff Dental Group
Somerville, TN
07.2025 - Current
- Coordinating patient appointments, optimizing the schedule for efficiency and reduced wait times.
- Manage patient records using dental practice management software, ensuring accuracy and compliance.
- Verify and update insurance and demographics daily.
- Increased efficiency of front office operations through effective multitasking, attention to detail, and organization skills.
- Provide excellent customer service to all patients, addressing concerns, and answering questions promptly and professionally.
Administrator Assistant
NUBODY CONCEPTS
Germantown, TN
07.2019 - 11.2024
- Managed patient scheduling and appointments for coordination to optimize clinic operations.
- Maintained accurate medical records, contributing to improved patient care and safety.
- Assisted in the development of office policies to enhance workflow efficiency and patient care.
- Conduct regular audits of patient files to ensure accuracy and adherence to regulations.
- Provided prompt, polite, and professional in-person and telephone customer service.
- Order office supplies and maintain inventory.
Public Health Office Supervisor PHOS
FAYETTE COUNTY HEALTH DEPARTMENT
Somerville, TN
02.2015 - 06.2019
- Supervised daily operations, ensuring compliance with health department policy and procedures.
- Monitored and evaluated personnel performance to complete annual reviews and address any productivity concerns.
- Supported a positive work culture that prioritized teamwork, professionalism, and continuous learning
- Provided exceptional customer service by addressing client inquiries promptly and professionally.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
Education
Trezevant High School
Memphis, TNMedical Assistant
Concord Career College
Memphis, TNSkills
- HIPAA Compliance
- Patient Confidentiality
- Office Administrator
- Organizational Skills
- Multitasking
- Policy Compliance
- Customer Service
Timeline
Patient Coordinator
Middlecoff Dental Group
07.2025 - Current
Administrator Assistant
NUBODY CONCEPTS
07.2019 - 11.2024
Public Health Office Supervisor PHOS
FAYETTE COUNTY HEALTH DEPARTMENT
02.2015 - 06.2019
Trezevant High School
Medical Assistant
Concord Career College