Victoria Reiners
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Highly efficient Associate well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
2
2
years of professional experience
Work History
Associate
Walmart
08.2023 - Current
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Greeted store customers and discussed needs.
- Used hand-held devices to scan the products customers have ordered online.
- Trained new staff
- Reducing customer service complaints and calls.
- Collaborated with team members to complete timely orders and avoid delays.
- Met or exceeded daily performance goals through consistent focus on task completion and time management.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Technician
Bloom Energy
12.2022 - 03.2023
- Maintained quality assurance and customer satisfaction objectives.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Collaborated with cross-functional teams to ensure timely completion of complex projects.
- Served as a reliable point of contact for customers experiencing technical difficulties with their products or systems.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Observed equipment operation to diagnose and troubleshoot reported issues.
Line Assembler
Terumo Cardiovascular Group
03.2022 - 11.2022
- Enabled smoother production flow by promptly reporting any discrepancies found during parts verification stages.
- Investigated production issues.
- Followed specifics of each production run to perform high-quality work within specified tolerances.
- Met daily quotas consistently by always working hard and efficiently with little downtime.
- Followed protocols to enhance protection and maintain safe work environment.
Education
No Degree - General Studies
Cecil College
North East, MDHigh School Diploma -
Perryville High School
Perryville, MD06.2016
Skills
- Building Customer Loyalty
- Team Leadership
- Microsoft applications proficiency
- Customer Assistance
- Teamwork
- Team Cooperation
- Time Management
- Customer Engagement
- Ability to Lift 40 pounds
- Computer Proficiency and Microsoft Office
- Exceeding Customer Expectations
- Dressing Room Assistance
Timeline
Associate
Walmart
08.2023 - Current
Technician
Bloom Energy
12.2022 - 03.2023
Line Assembler
Terumo Cardiovascular Group
03.2022 - 11.2022
No Degree - General Studies
Cecil College
High School Diploma -
Perryville High School
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