Victoria Renville
Sisseton,SD
Summary
Dedicated professional with strong customer service and problem-solving skills. Known for enhancing guest experiences and fostering team growth through effective leadership.
Overview
2
2
years of professional experience
Work History
Cashier
Dakota Magic Casino
Hankinson, ND
05.2025 - 08.2025
- Processed cash transactions accurately and efficiently, ensuring customer satisfaction.
- Maintained knowledge of gaming regulations and company policies to uphold compliance standards.
- Assisted customers with inquiries and resolved issues promptly, enhancing overall guest experience.
- Operated point-of-sale systems for quick service and accurate financial reporting.
Child Care Helper
Little Steps Daycare
Sisseton, SD
08.2024 - 05.2025
- Assisted in daily care routines, ensuring children's safety and well-being.
- Supported educational activities, fostering developmental growth through play and interaction.
- Maintained cleanliness and organization of play areas and learning spaces.
- Engaged children in age-appropriate activities to enhance social skills and creativity.
Assistant Manager
Dollar Tree
Sisseton, SD
08.2023 - 07.2024
- Assisted in daily operations, ensuring smooth workflow and adherence to company policies.
- Supported team members by providing training on best practices and operational protocols.
- Collaborated with management to evaluate employee performance and identify areas for improvement.
- Perform opening and closing procedures as needed
- Protect and secure company assets, including store cash
- Adhere to all policies and procedures, including safety guidelines
- Maintain areas of the store, including stockroom and sales floor, to company standards
- Process all corporate directives such as Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and any additional communications related to store activities
- Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
- Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
Education
Associate of Arts - General Studies
Sisseton Wahpeton College
Sisseton, SD12-2026
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Problem-solving
- Cheerful and energetic
- Active listener
- CPR training
- Team leadership
- Decision-making
- Team motivation
Timeline
Cashier
Dakota Magic Casino
05.2025 - 08.2025
Child Care Helper
Little Steps Daycare
08.2024 - 05.2025
Assistant Manager
Dollar Tree
08.2023 - 07.2024
Associate of Arts - General Studies
Sisseton Wahpeton College