Victoria Richey
Phoenix,AZ
Summary
Dynamic and customer-focused automotive sales professional with over 4 years of progressive experience in the car industry. Proven track record of generating leads, building long-term client relationships, and closing high-value deals across brands including Kia and CDJR. Skilled in sales strategy, client retention, and team leadership. Known for exceptional communication skills and the ability to deliver top-tier customer experiences while maintaining work-life balance and exceeding sales goals.
Overview
5
5
years of professional experience
Work History
Finance Assistant
Bill Luke CDJR
05.2025 - Current
- Processed financial transactions accurately, ensuring compliance with company policies and procedures.
- Assisted in reconciling accounts, identifying discrepancies, and implementing corrective actions.
- Managing 30+ deals/folders a day
- Collaborated effectively with cross-functional teams to resolve any financial discrepancies or irregularities.
Sales Representative
Ken Garff Kia
05.2024 - 05.2025
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Managed approximately 40+ calls, texts, and emails a day
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Sales Representative
Lithia Jeep Ram Dodge Chrysler
05.2023 - 02.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Sales Representative/Finance Manager
Kia Of Billings
10.2020 - 04.2023
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Generated new leads through networking and attending industry events.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Skills
- Automotive sales & leasing
- Customer relationship management
- Lead generation and prospecting
- BDC operations and management
- Negotiation tactics
- Team training and leadership
- Finance and product knowledge
Professional Highlights
- 4+ years in the automotive industry across sales, finance, and management roles.
- Experienced in both new and used vehicle sales with multiple top performing months.
- Strong background in customer retention, upselling, and relationship-driven sales.
- Adept at training new team members and improving department efficiency.
Timeline
Finance Assistant
Bill Luke CDJR
05.2025 - Current
Sales Representative
Ken Garff Kia
05.2024 - 05.2025
Sales Representative
Lithia Jeep Ram Dodge Chrysler
05.2023 - 02.2024
Sales Representative/Finance Manager
Kia Of Billings
10.2020 - 04.2023