Victoria Rodriquez
Carlsbad,NM
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Server
Buffalo Wild Wings
04.2023 - 09.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
Barista
Juicy Peach
04.2022 - 10.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Fulfillment Center Associate
Amazon
09.2021 - 03.2022
- Operated warehouse equipment and reported instances of safety code violations.
- Prepared packages for shipment while adhering to carrier guidelines.
- Expedited order processing time with proficient use of warehouse management software and scanning equipment.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Verified product quantity and quality to determine accuracy of orders and reduce errors.
- Collaborated with team members to complete timely orders and avoid delays.
- Excellent communication skills, both verbal and written.
Barista
Starbucks
12.2020 - 07.2021
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Listened to food hygiene regulations, minimizing risk of contamination or illness among customers.
- Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
Education
Diploma -
Carlsbad High School
Carlsbad, NM06.2021
License - Esthetics
Paul Mitchell The School Dallas
Carrollton, TX03.2022
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Customer Engagement
- Cleanliness standards
- Sales expertise
- Professional Appearance
- Sales Techniques
- Adaptable and Flexible
- High Energy and Stamina
- Courteous Phone Demeanor
- Great hospitality service
Timeline
Server
Buffalo Wild Wings
04.2023 - 09.2023
Barista
Juicy Peach
04.2022 - 10.2022
Fulfillment Center Associate
Amazon
09.2021 - 03.2022
Barista
Starbucks
12.2020 - 07.2021
Diploma -
Carlsbad High School
License - Esthetics
Paul Mitchell The School Dallas
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