Victoria Sampaio

Role: Supported neurologists during patient examinations by preparing equipment, documenting clinical information, and helping maintain patient comfort. Managed electronic health records with timely updates while following privacy and compliance standards. Scheduled appointments, coordinated follow-up care, and facilitated communication between patients, providers, and clinical staff. Educated patients on treatment plans and medication instructions to improve understanding, adherence, and continuity of care.

• Experienced in Electronic Health Records (EHR/EMR), patient care, neurology clinical support, and medical documentation within fast-paced healthcare environments. Skilled in patient scheduling, appointment coordination, treatment plan and medication education, while maintaining HIPAA compliance and professionalism. Strong communication and patient relations abilities with experience facilitating clinical workflow coordination between providers, staff, and patients. Proficient in medical terminology, administrative support, follow-up coordination, multitasking, time management, teamwork, problem-solving, and maintaining strong attention to detail to support efficient and high-quality patient care.

Role: Assisted buyers and sellers throughout residential real estate transactions by coordinating communication, scheduling appointments, and supporting the process from listing to closing. Managed property showings, inspections, appraisals, and closing-related activities while maintaining organized transaction files, contracts, disclosures, and client records. Supported MLS listing management, document preparation, and administrative operations while communicating with title companies, lenders, inspectors, appraisers, and other third parties to help ensure timely transactions. Utilized Microsoft Office, email platforms, MLS systems, and digital workflow tools to maintain organization, follow-up coordination, client support, and efficient transaction management in fast-paced real estate environments.

• Skilled in real estate transaction coordination, MLS listing management, administrative support, and client relations within fast-paced real estate environments. Experienced in scheduling property showings, inspections, appraisals, and closing appointments while maintaining organized transaction files, contracts, disclosures, and client records

Role: Managed appointment scheduling and coordinated patient flow to reduce wait times and improve daily office efficiency. Collaborated with healthcare providers and administrative staff to streamline front office operations and support smooth clinical workflows. Performed phlebotomy procedures and assisted with patient preparation for physician examinations while maintaining professionalism and patient comfort. Addressed patient concerns and resolved complaints promptly to improve customer satisfaction and patient experience. Maintained organized records of invoices, payments, transactions, and reports while supporting monthly closing procedures and administrative documentation. Directed patients to exam rooms and utilized centralized EMR systems to maintain accurate patient records and facilitate efficient communication and information sharing among healthcare providers and staff.

• Skilled in appointment scheduling, patient flow coordination, phlebotomy, EMR/EHR systems, medical documentation, and front office administration within healthcare environments. Experienced in patient care, customer service, invoice and payment record management, administrative reporting, and monthly closing support. Strong communication, multitasking, organization, and problem-solving abilities with experience collaborating with healthcare providers to improve operational efficiency and patient satisfaction. Proficient in patient intake, clinical support, record keeping, time management, teamwork, and maintaining accurate and organized medical and financial records while ensuring professionalism and attention to detail.

Role: Assisted with medical and aesthetic procedures by preparing patients, sterilizing equipment, and supporting smooth clinical operations throughout daily treatments and appointments. Managed front desk responsibilities including appointment scheduling, follow-up coordination, patient intake, and maintaining accurate patient charts and medical documentation. Supported post-treatment patient care while ensuring a professional and organized clinical environment. Performed medical records management tasks such as filing, organizing, and scanning documents while maintaining confidentiality and accuracy. Assisted with inventory management, billing support, and operational workflow improvements to help maintain efficiency and service quality. Trained junior staff on billing software and office procedures while utilizing data analysis and administrative systems to monitor trends, improve processes, and support overall clinic performance.

• Skilled in medical assisting, aesthetic procedure support, patient intake, medical documentation, and front desk administration within fast-paced clinical environments. Experienced in appointment scheduling, follow-up coordination, post-treatment patient care, equipment sterilization, and maintaining accurate patient charts and records. Proficient in EMR/EHR systems, billing software, inventory management, data entry, and medical records organization. Strong communication, multitasking, customer service, and problem-solving abilities with experience supporting clinic operations, training junior staff, improving workflow efficiency, and utilizing data analysis techniques to monitor billing trends and operational performance.