Jackqulin Urdahl
Spokane,WA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
5
5
years of professional experience
Work History
BDC Representative
Inspired Auto Sales
Spokane, WA
02.2023 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined appointment scheduling for increased efficiency and improved customer experience.
- Boosted sales with proactive follow-up calls and consistent communication with potential clients.
- Collaborated with sales team to ensure seamless transition from initial contact to final sale, enhancing client relationships.
- Maintained detailed records of customer interactions, ensuring consistency in communication and tailored service experiences.
- Increased lead generation by conducting thorough market research and targeted outreach efforts.
- Optimized CRM system usage for efficient tracking of leads, prospects, and client communication history.
- Utilized consultative selling skills to identify key trends.
- Enhanced credit risk assessment by conducting thorough financial statement analysis and cash flow projections.
Law Clerk
Gloria Law Firm
Spokane, WA
08.2019 - Current
- Enhanced legal research efficiency by utilizing advanced search techniques and legal databases.
- Supported attorneys in preparing for trials by organizing case materials and drafting legal documents.
- Streamlined document review processes, resulting in more accurate and efficient case management.
- Assisted in successful litigation outcomes through meticulous fact-checking and evidence analysis.
- Drafted persuasive legal memoranda to support attorney arguments during court proceedings.
- Increased client satisfaction by maintaining open communication channels with attorneys and clients throughout the duration of cases.
Education
High School Diploma -
Mead High School
SpokaneSkills
- CRM Software
- Performance Tracking
- Goal-Oriented
- Time management abilities
- Teamwork and Collaboration
- Attention to Detail
Timeline
BDC Representative
Inspired Auto Sales
02.2023 - Current
Law Clerk
Gloria Law Firm
08.2019 - Current
High School Diploma -
Mead High School