Victoria Silvain
Shrewsbury,MA
Summary
Compassionate Nurse Case Manager offering 32 years of health care experience working with patients and families to facilitate smooth transitions following discharge from medical facilities. Committed to working collaboratively with health plan, leadership and department coordinators to achieve highest quality of patient satisfaction. Well-versed in developing individualized care plans and advocating patient welfare. Collected and calm Wound Care Registered Nurse with situational awareness and process-oriented concept of effective wound care. Collaborative holistic health solutions supporter with 10 years of wound care experience working in integral role on skilled team of medical specialists. Creative provider of specialized wound care to wide variety of surface and tissue-level injuries with differing levels of severity.
Overview
25
25
years of professional experience
1
1
Certification
Work History
RN Case Manager - Hospital Liason
Marana Health Center
05.2022 - Current
- Participated in quality improvement initiatives aimed at enhancing the delivery of nursing care within the organization.
- Provided exceptional care to high-acute patients needing complex care such as extensive wound care and rehabilitation.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
- Streamlined discharge planning processes, ensuring a smoother transition for patients back to their homes or other facilities.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
RN WCC /Hyperbaric
Northwest Wound Center
11.2020 - 05.2022
- Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
- Devised individualized care plans tailored to each patient''s unique situation, optimizing clinical outcomes.
- Provided comprehensive patient care by assisting with wound care procedures and other adjunct therapies in conjunction with hyperbaric treatments.
- Cleaned and sterilized instruments, equipment and surfaces.
RN, Medical-Surgical
Cornerstone Hospital
09.2020 - 11.2020
- Started intravenous fluids, administered medications, and documented patient charts by recording food and fluid output and intake.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Demonstrated adaptability when reassigned to different units or working with diverse populations while maintaining high levels of quality care provision.
- Provided health education to patients and families regarding discharge instructions and plans of care.
Home Health RN Case Manager
Dignity Health Home Care
02.2020 - 10.2020
- Reduced hospital readmissions through diligent monitoring of patients'' progress and timely interventions in-home settings.
- Improved medication adherence through thorough education on drug administration, interactions, and potential side effects.
- Expedited wound healing using advanced wound care techniques such as negative pressure therapy or hydrocolloid dressings when appropriate.
- Determined and addresses individual home care needs by completing detailed assessments and reviewing documentation.
- Served as an expert resource for families by providing guidance on disease management techniques, self-care strategies, and available community resources.
- Managed time efficiently in order to complete all tasks within deadlines.
Wound Care RN
St. Lukes/Healogics Wound Care Center
07.2019 - 10.2020
- Provided exceptional care to high-acute patients needing complex care such as extensive wound care and rehabilitation.
- Provided post-surgery treatment and care for patients with ostomies.
- Treated over 1,000 patients per year with wounds caused by medical treatments, diseases and injuries.
- Instructed patients and caregivers on how to clean and dress wounds and how to prevent infections.
- Enhanced patient healing by providing specialized wound care and treatment plans.
- Performed advanced wound therapies such as negative pressure therapy, debridement, and biologic dressings to optimize healing rates.
RN WCC Observation
Banner Baywood Hospital
12.2018 - 07.2019
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Utilized advanced clinical skills such as wound care management or IV therapy administration, leading to faster recovery times for patients treated under my supervision.
- Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
RN, Wound Care
Dignity Rehab Hospital -
09.2018 - 12.2018
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Served as a resource person for colleagues seeking guidance on challenging cases or innovative treatment options in wound care practice.
- Implemented care plans for patient treatment after assessing physician medical regimens.
Wound Care RN
Pima Indian Community
08.2014 - 08.2018
- Performed advanced wound therapies such as negative pressure therapy, debridement, and biologic dressings to optimize healing rates.
- Aided in the prevention of foot complications for diabetic patients through diligent monitoring of symptoms and early intervention strategies.
- Delivered high-quality orthotic fittings by accurately measuring patients'' feet dimensions and adjusting devices accordingly for optimal support .
- Assisted with insurance forms, pre-authorizations and referrals to determine patient coverage eligibility for proposed treatment or service.
- Sanitized, restocked, and organized exam rooms and medical equipment.
EMT-CNA
Chandler Unified School District
07.1999 - 04.2015
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Administered CPR, oxygen and other life-saving medical treatments.
- Enhanced school safety by collaborating with staff, parents, and community partners in developing emergency response plans.
- Managed immunization compliance within the school population to prevent the spread of communicable diseases.
- Assessed student health and identified potential health concerns to provide appropriate care.
- Supported students with special needs by coordinating individualized healthcare plans and working closely with the interdisciplinary team.
Education
Associate of Applied Science - Nursing
Maricopa Community Colleges - Gateway Community College
Phoenix, AZ12.2017
No Degree - License Practical Nurse
Maricopa Community Colleges - Gateway Community College
Phoenix, AZ05.2014
No Degree - Emergency Medical Technology
Maricopa Community Colleges - Mesa Community College
Mesa, AZ12.2011
No Degree - Certified Nurse Assistant
Pima Medical Institute
Tucson, AZ08.1990
Skills
- Wound Care Certification
- Hyperbaric Medicine Training
- Receptively Bilingual - Spanish
- ACLS/BLS Training
- Certified in CPR/AED
- Care Planning
- Home care
- Medical Records Management
- Patient and family advocacy
Certification
- Registered Nurse - RN213731 AZ
- Registered Nurse - RN10003545 MA (temporary-permanent pending)
- WCC -170954245
- Hyperbaric Team Training
Timeline
RN Case Manager - Hospital Liason
Marana Health Center
05.2022 - Current
RN WCC /Hyperbaric
Northwest Wound Center
11.2020 - 05.2022
RN, Medical-Surgical
Cornerstone Hospital
09.2020 - 11.2020
Home Health RN Case Manager
Dignity Health Home Care
02.2020 - 10.2020
Wound Care RN
St. Lukes/Healogics Wound Care Center
07.2019 - 10.2020
RN WCC Observation
Banner Baywood Hospital
12.2018 - 07.2019
RN, Wound Care
Dignity Rehab Hospital -
09.2018 - 12.2018
Wound Care RN
Pima Indian Community
08.2014 - 08.2018
EMT-CNA
Chandler Unified School District
07.1999 - 04.2015
Associate of Applied Science - Nursing
Maricopa Community Colleges - Gateway Community College
No Degree - License Practical Nurse
Maricopa Community Colleges - Gateway Community College
No Degree - Emergency Medical Technology
Maricopa Community Colleges - Mesa Community College
No Degree - Certified Nurse Assistant
Pima Medical Institute
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