Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Victoria Spignolio

Boston,MA

Summary

Proactive Cashier and Legal Secretary Assistant with extensive experience in customer service and legal administration. Successfully managed client communications and supported litigation teams, demonstrating strong organizational and proofreading skills. Committed to enhancing customer satisfaction and operational efficiency through excellent time management and meticulous attention to detail.

Overview

5
5
years of professional experience

Work History

Cashier

Delaware North
05.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Maintained a clean and organized workspace, ensuring a welcoming customer environment.
  • Handled high-pressure situations calmly during busy periods or equipment malfunctions, keeping operations running smoothly under challenging circumstances.

Legal Secretary Assistant

DeFilippo Law Firm, LLC
07.2019 - Current
  • Served as liaison between attorneys and clients, fostering a positive relationship while promptly addressing inquiries.
  • Strengthened relationships among colleagues within the firm through collaboration on interdepartmental projects.
  • Supported litigation teams during trials with seamless organization of exhibits and witness testimony materials.
  • Enhanced attorney efficiency by providing meticulous proofreading and editing support for legal documents.
  • Improved client satisfaction by effectively managing case files and maintaining strong communication with clients.


Education

Bachelor of Arts - Psychology

Boston University
Boston, MA
06.2027

High School Diploma -

North Bergen High School
North Bergen
06.2023

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethics and Integrity
  • Patience and Empathy
  • Time management skills
  • Client Communication
  • Phone Etiquette

Languages

Spanish
Native or Bilingual

Timeline

Cashier

Delaware North
05.2023 - Current

Legal Secretary Assistant

DeFilippo Law Firm, LLC
07.2019 - Current

Bachelor of Arts - Psychology

Boston University

High School Diploma -

North Bergen High School

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Victoria Spignolio