Victoria Swanson
Cameron,WISCONSIN
Summary
Certified Medical Assistant with background working in fast-paced healthcare environments. Demonstrated strengths include clinical procedures, patient education, and administrative tasks. Well-versed in medical terminology, electronic health records, and HIPAA regulations. Previous work has consistently resulted in improved patient care through effective communication and procedural efficiency. Compassionate Certified Medical Assistant adept at managing multiple tasks efficiently and effectively. Specialize in patient care coordination, medical record management, and clinical procedures. Utilize strong communication skills, empathy, and adaptability to enhance patient comfort and trust while supporting healthcare team objectives.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Marshfield Clinic Cardiology
Rice Lake , WI
2012.12 - Current
- Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
- Administered injections under the direction of a physician or nurse practitioner.
- Performed clerical tasks such as transcribing dictation from physicians or coding patient information into electronic databases.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Registered new patients into practice management software program accurately entering demographic information.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Inspected equipment to ensure proper working order prior to use on patients.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted in the preparation of patient charts, including entering relevant medical history information into the computer system.
- Collaborated with other clinical staff members to coordinate care for patients undergoing multiple tests or procedures.
- Maintained an organized filing system for all completed EKG reports and documents.
- Participated in continuing education courses related to Electrocardiography Technician role.
- Performed general clerical duties such as filing, copying, scanning, faxing, and answering phones.
- Performed electrocardiograms on patients and ensured accuracy of data collection.
- Ensured that all safety protocols were followed during each procedure.
- Assisted with scheduling appointments for incoming patients seeking EKG services.
- Analyzed EKG results and reported any abnormalities to physicians.
- Prepared room for next patient by cleaning up after previous one had left.
- Educated patients on the procedure process before beginning each test.
- Administered stress tests according to established protocols and monitored patient response during testing period.
- Provided support and assistance to new hires in learning how to perform EKGs correctly.
- Stocked exam rooms with necessary supplies such as electrodes, lead wires.
Education
1year Medical Assistant - Medical Assistant
Wisconsin North Wood Technical College
Rice Lake, WI2011-12
Associate of Science - Medical Administrative Specialist Program
Northwood Technical College
Rice Lake, WI2009-05
Skills
- Inventory and supply management
- Clinical applications
- Medical coding
- Medical Terminology
- Needs assessments
- Diagnostic Procedures
- Stress testing
- Cardiac monitoring
- Medical Equipment Maintenance
- Clinical Documentation
- HIPAA Compliance
- CPR Certification
- Adaptability and Flexibility
- EKG superuser/trainor
- Pediatric EKG superuser/trainor
- Time management abilities
- Certified for IV Removal
- AED crash cart superuser/trainor
Certification
- CNA Certified
- Marshfield Clinic Certified for IV removal
- Marshfield Clinic Adult/Pediatric EKG superuser-trainor
- AED Crash Cart Superuser-trainor
- AAMA Certified
- BLS Certified
Timeline
Certified Medical Assistant
Marshfield Clinic Cardiology
2012.12 - Current
1year Medical Assistant - Medical Assistant
Wisconsin North Wood Technical College
Associate of Science - Medical Administrative Specialist Program
Northwood Technical College
- CNA Certified
- Marshfield Clinic Certified for IV removal
- Marshfield Clinic Adult/Pediatric EKG superuser-trainor
- AED Crash Cart Superuser-trainor
- AAMA Certified
- BLS Certified
Similar Profiles
M. Haseeb Zubair MD, D. ABAM. Haseeb Zubair MD, D. ABA
Cardiothoracic Anesthesiologist at Marshfield Clinic - Marshfield CenterCardiothoracic Anesthesiologist at Marshfield Clinic - Marshfield Center
Jessi UtechtJessi Utecht
Solutions Analyst, Senior at Marshfield Clinic Health SystemSolutions Analyst, Senior at Marshfield Clinic Health System
Cassidie ZaisCassidie Zais
Certified Nursing Assistant at Marshfield ClinicCertified Nursing Assistant at Marshfield Clinic