Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Victoria  Thomas-Asberry

Victoria Thomas-Asberry

Customer Service
Houston,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

42
42
years of professional experience

Work History

Real Estate Agent

Coldwell Banker
Houston, TX
05.2014 - Current
  • Produced online and in person marketing content and worked with real estate contracts.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Negotiated contracts with buyers and sellers to maximize customer savings.
  • Communicated with clients to understand property needs and preferences.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Recruited new clients by managing social media platforms, marketing available listings, and producing direct mail campaigns.

Pharmacy Help Desk Representative

Alorica
04.2021 - 02.2023

Call center environment/remote. Assisting customers with any issues that arise as they try to process members medications. Process Vacation Supply medications.

Manager

Thomas And Company
06.2005 - 12.2010
  • Conducted move-out and move-in inspections to determine charges for damages and market readiness.
  • Met with potential tenants to negotiate rent, explain occupancy terms and show available units.
  • Prepared and processed lease and rental applications using
  • Managed property financial records by collecting rent from tenants and reconciling monthly accounts payable and receivable.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Responded to Common Area Maintenance (CAM) inquiries.

Secretary to the General Manager

Thomas And Company
06.1981 - 06.2005
  • Assisted in preparation of financial reports, budgeting and forecasting for executive office.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.

Education

No Degree - Marketing

University of Houston
Houston, TX

No Degree - Business Administration And Management

Texas Southern University
Houston, TX

Real Estate License - Residential Real Estate

Champions School of Real Estate
Houston, TX
09.2013

Skills

  • Managing Customer Complaints
  • Customer Satisfaction
  • Quality Assurance and Control
  • Property Assessments
  • Home Tours
  • Lender Relations
  • Closing Sales
  • Contract Negotiation

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Be more concerned with your character than your reputation, because your character is what you really are, while your reputation is merely what others think you are.
John R. Wooden

Timeline

Pharmacy Help Desk Representative

Alorica
04.2021 - 02.2023

Real Estate Agent

Coldwell Banker
05.2014 - Current

Manager

Thomas And Company
06.2005 - 12.2010

Secretary to the General Manager

Thomas And Company
06.1981 - 06.2005

No Degree - Marketing

University of Houston

No Degree - Business Administration And Management

Texas Southern University

Real Estate License - Residential Real Estate

Champions School of Real Estate
Victoria Thomas-AsberryCustomer Service