Victoria Thompson
Barnhart,MO
Summary
Customer Service Associate at Walgreens, adept in customer support and team collaboration, contributed to team efforts in completing work. Skilled in transaction processing and store maintenance, I excel in fostering a welcoming environment and enhancing customer satisfaction. Demonstrates exceptional customer-focused approach, ensuring a positive impact on customer relations.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
Walgreens
04.2023 - 05.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Education
Associate of Arts - Psychology
Jefferson College
Hillsboro, MO12.2024
Skills
- Customer Service
- Customer Support
- Problem Resolution
- Team Collaboration
- Stock Replenishment
- Transaction Processing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeImportant To Me
Flexible work hoursWork-life balanceTimeline
Customer Service Associate
Walgreens
04.2023 - 05.2024
Associate of Arts - Psychology
Jefferson College
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