Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
SalesAssociate

Victoria Vanderpool

Spokane,WA

Summary

Customer-focused professional with extensive experience at Georgias Carpet Outlet, recognized for excellence in customer service and teamwork. Proficient in cash handling and inventory management, consistently fostering strong client relationships that drive satisfaction and loyalty. Outgoing personality combined with effective problem-solving skills enhances the overall shopping experience.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Associate

Mike Vanderpool
10.2018 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.

Barber

Nick Ervin
03.2025 - 07.2025
  • Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
  • Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
  • Answered incoming telephone calls and scheduled appointments for clients.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Provided expert advice on hair care routines, product recommendations, and at-home maintenance tips for clients.
  • Consistently received positive performance reviews from guests.
  • Collaborated with other salon professionals to create a positive and welcoming atmosphere for all customers.

Housekeeper

Kirsty Burns
04.2023 - 11.2023
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.

Education

Cosmetologist License - Cosmetology

Studio Beauty
Spokane Valley, WA
03.2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Excellent people skills
  • Outgoing personality
  • Conflict resolution

Accomplishments

Newtech running start Senior year of highschool

baptized Jehovah’s witness

Certification

  • Cosmetology certification
  • Food Handlers
  • CPR certification

Timeline

Barber

Nick Ervin
03.2025 - 07.2025

Housekeeper

Kirsty Burns
04.2023 - 11.2023

Sales Associate

Mike Vanderpool
10.2018 - Current

Cosmetologist License - Cosmetology

Studio Beauty

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Victoria Vanderpool