Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Victoria Ward

Summary

Dynamic and dedicated professional with a strong background in customer service at Toney Ace Hardware. Proven ability to handle cash transactions accurately while demonstrating reliability and integrity. Skilled in providing compassionate support as a Vet Assistant, enhancing patient care through effective communication and teamwork at community vaccine events.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cashier

Toney Ace Hardware
06.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Kept area around cash box clean and tidy
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Part Time Vet Assistant

Heal House Call Veterinarian
02.2020 - Current
  • Assisted House Call Veterinarian by drawing up vaccines, restraining dogs and cats, taking notes, helping with medical records, helping with equipment, and driving between appointments when needed.
  • Improved patient care by assisting the veterinarian with examinations and treatments.
  • Provided client and patient support at community vaccine events with Wake County Animal Services and Raleigh Animal Control by drawing up and administering vaccines, restraining patients for microchips, explaining proof of vaccination paperwork to clients, and answering questions to crowds of over 200 families and pets at each clinic. Total number of clinics worked in were over 20 between years 2021-2024.
  • Assisted Veterinarian and Franklin County Animal Control in an animal hoarding case by taking photos, restraining, drawing up vaccines, processing medical records for over 100 dogs.

Education

High School Diploma -

Wake Forest High School
Wake Forest, NC
06-2026

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cleaning and sanitizing
  • Cash handling
  • Reliability and punctuality
  • Cash register operation

Certification

  • 10 Hour OSHA Training - 2023
  • Beef Quality Assurance Cow/Calf (BQA) - 2023
  • Youth of Quality Care of Animals (YQCA) - 2023

Interests

Companion animal care and handling with the desire to attend Veterinarian Technician school after High School

Timeline

Cashier

Toney Ace Hardware
06.2023 - Current

Part Time Vet Assistant

Heal House Call Veterinarian
02.2020 - Current

High School Diploma -

Wake Forest High School

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Victoria Ward