Victoria Wittenberg
Grosse Pointe Woods,MI
Summary
Results-driven professional specializing in providing customers with tailored solutions that meet their individual needs. Strong client relationship builder with a proven track record of success. Thrives in collaborative team environments and excels in communication and customer service. Committed to continuous improvement and achieving excellence in the field.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Insurance Agent
Allianz-North Carolina
11.2024 - Current
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Cross-sold insurance products to existing clients to reach sales targets.
- Maintained accurate records of all client interactions and policies using multiple databases, including RCM.
Licensed Insurance Agent
American Income Life Insurance Company
07.2024 - 11.2024
- Developed and maintained a portfolio of clients, providing them with personalized insurance solutions
- Analyzed client needs and recommended appropriate coverage options to ensure comprehensive protection
- Built strong relationships with clients by delivering exceptional customer service and promptly addressing their inquiries or concerns
Assistant Department Manager
JCPenney
05.2021 - 12.2024
- Conducted regular performance evaluations for team members, providing constructive feedback for continuous improvement.
- Trained new employees on company policies, procedures, and best practices, contributing to their professional development.
- Participated in storewide initiatives such as visual merchandising updates or special events planning, demonstrating cross-functional teamwork abilities.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Collaborated with the department manager to develop and implement strategic plans for growth and improvement.
- Developed strong rapport with customers, driving repeat business through personalized service experiences.
Education
Diploma -
Grosse Pointe North High School
Grosse Pointe Woods, MI05.2021
Skills
- CRM Software
- Public Speaking
- Communications
- Management
- Customer Service
- Social media
- Insurance Sales
- Upselling
- Negotiation
- Marketing
- Microsoft
- computer skills
Certification
- Insurance Producer License
- Life & Health Insurance License
- Series 65
- Series 63
licenses
Michigan resident life, accident, and health insurance agent license.
Indiana life, accident, and health insurance agent license.
Timeline
Insurance Agent
Allianz-North Carolina
11.2024 - Current
Licensed Insurance Agent
American Income Life Insurance Company
07.2024 - 11.2024
Assistant Department Manager
JCPenney
05.2021 - 12.2024
Diploma -
Grosse Pointe North High School
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