Victoria Woodall
College Station,TX
Summary
Dynamic Manager with a proven track record at Lorri’s Cleaning Services, showcasing expertise in team leadership and customer service. Excelled in launching new services, achieving revenue growth, and fostering strong relationships with customers and suppliers. Skilled in complex problem-solving and active listening, driving increased customer loyalty and employee engagement.
I have also done countless hours of volunteer work at a long-term local Daycare known as Karla‘s care and Bryan Tx.
Overview
10
10
years of professional experience
Work History
Manager
Lorri’s Cleaning Services
Bryan, TX
05.2014 - Current
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Launched new products and services with thorough market research, leading to increased revenue growth.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Key Holder
Planet K Gifts
Bryan, TX
04.2019 - 02.2022
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Education
Enlightium Academy
Spokane, WA05.2018
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Cross-Functional Teamwork
- Customer Service
- Positive Attitude
- Multitasking
- Excellent Communication
- Relationship Building
- Active Listening
Timeline
Key Holder
Planet K Gifts
04.2019 - 02.2022
Manager
Lorri’s Cleaning Services
05.2014 - Current
Enlightium Academy