Driven professional seeking to obtain a position that will enable me to utilize my strong communication, analytical and organizational skills to foster the vision of the company
Overview
22
22
years of professional experience
Work History
Teacher
Gadsden County School District
Quincy, Florida
09.2021 - Current
Developing and marking examinations to measure students’ progress
Assessing and reporting on students’ academic achievements and behavior
Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into curriculum
Supported students in developing social skills through structured activities and positive reinforcement techniques
Differentiated instruction to accommodate diverse learning needs, ensuring each student had equal opportunity for success
Enhanced classroom engagement through use of interactive teaching methods, such as group projects and hands-on activities
Served on school committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to overall school climate
Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends
Graded and evaluated student assignments, papers, and course work
Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives
Government Operations Consultant II
Families
Tallahassee, Florida
03.2014 - 01.2020
Economic Self Sufficiency
Develop, publish and submit documents for Florida Administrative Code that outlines policy and procedures for Food Assistance and Temporary Cash Assistance in the Office of Economic Self Sufficiency
Provides technical assistance, policy clarification, consultative services and direction for development, implementation, evaluation and expansion of programs of service in public agencies and local governments
Conduct analytical studies and evaluate effectiveness of program initiatives by gathering, organizing, and interpreting data
Participate in developing, monitoring, and updating schedules for projects during planning and implementation phases
Provide advisory services to project managers, case workers and regional managers on requirements management, risk management, schedule management, change control and configuration management
Prepare policy documents, briefings, reports, summaries and responses to requests for information and other substantive documents
Serves as point of contact to United States Department of Agriculture (USDA), Food and Nutrition Service (FNS) for waivers submitted in the Food Assistance Program
Review and submit analysis for House and Senate Bills that may potential impact public assistance programs.
Quality Control Analyst
Department of Children and Families
Tallahassee, Florida
01.2009 - 03.2014
Economic Self Sufficiency
Performed quantitative and qualitative evaluations to measure effectiveness of filed programs and operations
Provided written reports for case analysis completed on eligibility determinations
Provided technical support and resolution to customer inquiries
Provided technical support to region staff regarding accurate application of program policy
Analyze and plan for anticipated changes in data capacity requirements
Diagnosed and resolve problems in response to customer reported incidents and complaints
Analyze and plan for anticipated changes in data capacity requirements.
Emergency Operations Dispatcher
Gadsden County Sheriff’s Office
Quincy, Florida
01.2005 - 01.2010
Received and transferred emergency calls to Deputies
Monitored switchboard and availability of deputies
Provided oral and written communication to individuals at various agencies and organizations while gathering complex information to be used in determining compliance of law enforcement statutes
Processed confidential information
Accessed the Driver and Vehicle Information Databased (DAVID), Computer Aided Design (CAD) AD, National Crime Information Center (NCIC)/Federal Crime Information Center (FCIC) and Criminal Justice Information Systems (CJIS).
Computer Technician
Gadsden County Schools
Quincy, Florida
01.2002 - 01.2009
Conducted inventory with school computers and software
Monitored database and networks for internet usage and virus infections
Configured, tested and installed computer networks, desktops, laptops and printers
Ensured daily performance of computer software that supported districts programs
Conducted detailed analysis and interpretation of federal and/or state regulations
Evaluated educational programs for accreditation and policy standards.
Explained diagnostic findings to customers and outlined repair or service options
Performed troubleshooting to correct computer hardware and software malfunctions
Performed routine maintenance on computer systems, ensuring optimal performance and extending the life of equipment
Followed detailed operational process and procedures to appropriately analyze, escalate and assist in remediation of information security incidents
Education
Bachelor of Science - Business Administration
Flagler College
Tallahassee, FL
01.2024 - 05.2006
Skills
Proficient in computer technology ((Microsoft Office, Internet Browsing, Digital Presentations, Multimedia, Adobe, etc)undefined
Timeline
Bachelor of Science - Business Administration
Flagler College
01.2024 - 05.2006
Teacher
Gadsden County School District
09.2021 - Current
Government Operations Consultant II
Families
03.2014 - 01.2020
Quality Control Analyst
Department of Children and Families
01.2009 - 03.2014
Emergency Operations Dispatcher
Gadsden County Sheriff’s Office
01.2005 - 01.2010
Computer Technician
Gadsden County Schools
01.2002 - 01.2009
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