Vidalina Velasquez
Hartford,CT
Summary
Detail-oriented, cash handling, and customer service professional with strong organizational skills in fast-paced environments. Managed transactions with accuracy, enhancing customer experiences. Communicated effectively with diverse clientele to improve service delivery. Maintained composure under pressure while adhering to company policies.
Overview
1
1
year of professional experience
Work History
Crew member
Jersey Mike's
Rocky Hill, Connecticut
04.2026 - Current
- Greeted customers and took orders, providing friendly service to enhance customer experience
- Prepared online and in-person customer orders efficiently at Jersey Mike's.
- Prepared sandwiches following Jersey Mike's recipes and portion standards to ensure quality and consistency
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked ingredients, bread, and supplies throughout shift to maintain operational efficiency
- Cleaned counters, equipment, and dining areas to maintain sanitation
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Senior Center Volunteer
Catholic Charities
Hartford, Connecticut
07.2025 - 08.2025
- Organized special events, such as potlucks or field trips, for senior citizens.
- Coordinated special events, including potlucks and field trips, enhancing community engagement among seniors.
- Served meals, ensuring timely and nutritious options for seniors each day.
- Provided daily meal service to enhance seniors' dining experience
- Compiled daily attendance records for activities, tracking participation to inform future programming.
Education
High School Diploma -
Pathways Academy of Technology And Design
East Hartford, CTAssociate of Science - General Studies
Manchester Community College
Manchester, CTSkills
- Cash handling
- Customer service
- Sanitation and sanitizing
- Organization
- Community engagement
- Problem-solving
- Team collaboration
- Bilingual communication
- Filing and recordkeeping
- Partnership building
- Arts and crafts
Timeline
Crew member
Jersey Mike's
04.2026 - Current
Senior Center Volunteer
Catholic Charities
07.2025 - 08.2025
High School Diploma -
Pathways Academy of Technology And Design
Associate of Science - General Studies
Manchester Community College