Summary
Overview
Work History
Education
Skills
Timeline
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Vienna Wolf

Pacific Palisades,CA

Summary

My aspiration is to broaden my horizons by embracing diverse experiences in working with various products and people. One of my greatest qualities is working with people. I am personable, engaging and naturally know how to sense another's needs. I am quick on my feet and the first person to ask a question if I don’t know the answer. I am eager to invest my time in acquiring new skills and actively contributing to society. At nearly 18 years old, I am dedicated to laying a solid foundation for my future success

Overview

1
1
year of professional experience

Work History

Sales Associate

Zuma Jay’s Surf Shop
05.2024 - 08.2024
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Sales Associate

Zuma Jay’s Surf Shop
05.2023 - 08.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

High School Diploma -

Palisades Charter High School
Pacific Palisades, CA
06-2025

Performing Arts

Ruskin Theatre Group
Santa Monica, CA
06-2025

Skills

  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual

Timeline

Sales Associate

Zuma Jay’s Surf Shop
05.2024 - 08.2024

Sales Associate

Zuma Jay’s Surf Shop
05.2023 - 08.2023

High School Diploma -

Palisades Charter High School

Performing Arts

Ruskin Theatre Group

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Vienna Wolf